Demo

Institutional Research Analyst

South Piedmont Community College (SPCC)
Polkton, NC Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/20/2025

The Institutional Research Analyst is a full-time 12-month position located in the service area of South Piedmont Community College. Under the direction of the Director of Data Analytics and Reporting, the Institutional Research Analyst provides research, analysis, and data interpretation to inform evidence-based decisions at the college. This individual also provides data for standard semester and annual reports as well as local, state, and federal reporting.

Essential Duties Summary
  • Query the SPCC Colleague/Informer System, the NCCCS Data Warehouse, and other data sources to satisfy requests for data.
  • Maintain and query the SPCC Data Warehouse using SAS.
  • Maintain and build dashboards using Power BI.
  • Analyze, interpret, and respond effectively to stakeholder requests and needs for institutional data on a wide range of issues.
  • Summarize data and insights clearly and accurately and prepare written, oral, and visual reports in a variety of formats appropriate to different audiences of varying technical backgrounds.
  • Conduct independent research and data analysis identifying emerging issues, challenges, and opportunities for the college.
  • Provide reliable, relevant, and quality data, analysis, information, and recommendations to facilitate planning, budgeting, accountability, accreditation, program evaluation, assessment, and development of policy decisions.
  • Serve on appropriate college committees as needed/assigned.
  • Manage multiple short and long-term projects, set priorities, meet deadlines, and work with minimal supervision as an integral member of a team.
  • Assist other members of the Institutional Effectiveness Department in the establishment of a comprehensive research program that supports all areas of the institution.
  • Provide required data and participate in the strategic planning, assessment, and accreditation processes for the college.
  • Develop and maintain effective working relationships with employees of all divisions throughout the college and function effectively as a team player.
  • Maintain strict confidentiality in all sensitive matters.
  • Perform other duties as assigned by the Director of Data Analytics and Reporting or the Associate Vice President of Planning and Institutional Effectiveness.

Required Qualifications
  • Bachelor’s degree in Statistics, Computer Systems, Social Sciences, Education, or related field that included course work in research design, statistics, or data analysis – OR – Associate’s degree in Statistics, Computer Systems, Social Sciences, Education, or related field that included course work in research design, statistics, or data analysis with at a minimum of two years of experience in institutional research or institutional effectiveness.
  • Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions.
  • Expertise in data collection methods, data analysis, data integrity, and report preparation.
  • Proficient at preparing written, oral and graphical reports and presentations targeted for selected audiences about complex projects, data analyses, and use of results for continuous improvement.
  • Effective verbal and written communication skills.

Preferred Qualifications
  • Excellent interpersonal communication skills, including leadership and the ability to foster effective, ongoing working relationships by building trust and respect with individuals of all cultures, backgrounds, perspectives and abilities.
  • Experience in quantitative and qualitative research methods and the use of statistical analysis tools such as SAS, SPSS, SQL, or other statistical software.
  • Experience querying the Colleague/Informer database systems for data retrieval.
  • Experience with data reporting and/or visualization tools such as Excel, PowerPoint, Tableau, and Power BI.
  • Three or more years of directly related experience, such as acquiring and analyzing data and producing information to support decision making and project planning, in a college environment.
  • Experience working in a higher education institutional research or institutional effectiveness office.

Physical Demands

Special Conditions Eligibility Summary

Eeo Statement Summary
South Piedmont Community College provides equal employment opportunities to all applicants and employees based on job related criteria without reference to race, color, national origin, religion, gender, age, disability, genetic information, or any other legally protected classification. Applicants are requested to complete questions at the end of the online application process that are strictly voluntary. Answers to these questions will not be provided to the hiring manager, selection committee, or any other employees of South Piedmont other than the Human Resources Office. The Human Resources Office uses this information to maintain accurate confidential records on the composition of each applicant pool. If you require accommodation due to a disability in order to complete the application process, please make your request to the Human Resources Office.

Posting Detail Information

Posting Number
JP00678FY17-18

Open Date

Close Date

Open Until Filled
Yes

Special Instructions to Applicants

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