What are the responsibilities and job description for the Account Growth Specialist position at South Point Michigan?
About Us
South Point Michigan is a dynamic organization seeking a skilled Account Manager to join our team. As an Account Manager, you will play a crucial role in building and maintaining strong relationships with our clients, driving revenue growth, and delivering exceptional customer experiences.
Main Responsibilities:
- Develop and maintain strong, long-term relationships with clients to ensure satisfaction and loyalty.
- Identify new business opportunities, actively pursue leads, and close sales.
- Understand clients' needs and propose tailored solutions to drive business growth.
- Manage client accounts from onboarding to long-term partnership.
- Monitor and report on sales performance, including setting and achieving targets and KPIs.
- Collaborate with internal teams (marketing, customer service, product development) to deliver exceptional customer experiences.
- Negotiate contracts and pricing to close deals while ensuring profitability.
- Attend meetings, trade shows, and events to network and promote South Point Michigan's services and products.
- Provide regular updates and forecasts to senior management.
Requirements
- Bachelor's degree in Business, Marketing, or a related field (preferred).
- Proven experience as a Sales Account Manager or in a similar sales role.
- Strong understanding of the sales process and customer relationship management.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and as part of a team.
- Results-oriented with a passion for achieving sales targets.
- Strong problem-solving skills and attention to detail.
- Proficiency in CRM software and Microsoft Office Suite.
What We Offer
- Competitive salary and commission structure.
- Opportunities for career advancement and professional development.
- Collaborative and supportive work environment.
- Comprehensive benefits package.
