Instruction & Classroom Support Technician 1 - CNA

South Puget Sound Community College (SPSCC) seeks a highly motivated and qualified individual for the Instruction and Classroom Support Technician (ICST) 1  to support the Cybersecurity and Network Administration (CNA) department.  

**This is a temporary, nonpermanent position with the possibility of extension.**  

Schedule Information: 

• May include set-up and maintenance before, during, and after Friday, and select Saturday lab days on campus (weekly).

South Puget Sound Community College is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its professional staff. A firm understanding of anti racist policy development coupled with the skills to eliminate barriers that harm underrepresented people is a college requirement. The students that we serve come from a variety of backgrounds. On average, 43% of SPSCC students are people of color. We strongly encourage members of the underrepresented groups, veterans, and bi- or multi-lingual individuals to apply for this position to help meet the needs of our diverse students and service district. 

And if that isn't enough?  We also offer:

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs
• Fine dining in the Percival Room, offering vegetarian, vegan, and gluten-free choices as part of our Culinary Arts and Baking & Pastry Arts programs
• The Clipper Coffee Corner serving Batdorf & Bronson coffee and a selection of delicious food items from our baking/culinary students
• A brand new Health & Wellness Center
• FREE Bus service every 15 minutes to downtown Olympia and beyond
• FREE parking on our campuses – permits are not required
• On-campus child care
• Percival Creek which runs beneath our campus footbridge, provides year-round beauty and views of Chinook, Coho, and chum salmon pass through each fall
• Many walking paths that are marked and on nicely paved sidewalks
• SPSCC promotes wellness with a variety of different workshops and events on campus
• Lots of activities with our Artist & Lecture series, which are FREE for staff and faculty
• Many community events in the Kenneth J. Minnaert Center for the Arts
• Employee Resource Groups (ERGs) that offer an opportunity for SPSCC employees to gather and connect around issues that define them personally, and which affect their work at the College and their professional development. Current Employee Resource Groups include:
  • Staff and Faculty of Color (SFOC) ERG - an employee network that strives to create an intentional and relational foundation for community and trust building across different groups through shared values.
  • The LGBTQIA ERG creates a space for LGBTQIA staff and faculty at the college to share resources, build support and community, and work towards greater equity and accessibility. 

• Assists supervisor/instructor in classroom work, including lectures, labs, office/student hours, and related preparations. 
  • May provide student assistance and supervision under the direction of a CNA faculty member. 
  • Works with the CNA team to allow approved, secure remote connections for students to use classroom resources.
• May assist with teaching select laboratory portions of certain courses.
• Receives and catalogues equipment, materials, and supplies used in classes; assists instructors in demonstration of tools, equipment, machinery, apparatus, and materials; and works in coordination with the Applied Technology administrative assistant to place supply orders:
  • Modifies equipment, materials, and programs as required for individual instructors and assists students and instructors in selecting the correct tools and materials.
• Communicate with students about classroom outages and system problems.
• Provides technical support to instructors for remote lab setup:
• Prepares materials for use in classrooms, laboratories, or instructional shops; sets up assignments, equipment, or demonstration apparatus for classes; and confers with instructor in establishing and developing assignments.
• Instructs student assistants in the operation and maintenance of relevant CNA equipment.
• Helps with vocational training activities and maintains discipline while instructors give individual attention to students.
• Attends and participates in periodic in-service training programs covering department subject matter, confidence-building techniques, procedures for establishing rapport, and general orientation in college policies and procedures;
• Performs other work as required.

• Familiarity with and ability to troubleshoot connectivity in various operating systems - most commonly Windows OS.
• Knowledge of how to set up and troubleshoot VPN connections.
• Basic understanding of networking devices to support remote connectivity.
• Knowledge of Windows Server and Active Directory account management.
• Ability to perform and explain IP addressing and subnetting.

Applications must be completed online and include the following attachments:

1. Cover letter addressed to the Screening Committee highlighting your ability to perform the responsibilities and competencies described in the job posting.
2. Current resume/CV showing all educational and professional experience which demonstrates how you meet the minimum and any preferred qualifications.

Salary : $20 - $26