Front Desk/Patient Coordinator - Orthodontic Office

Job Summary
The Front Desk Coordinator serves as the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a VERY fast-paced environment. This role is essential in ensuring smooth operations within the orthodontic office, facilitating communication between patients, orthodontic assistants, and the doctor while maintaining accurate records.

Duties

• Greet patients and visitors warmly, ensuring a welcoming atmosphere.
• Schedule appointments and manage the calendar efficiently to optimize patient flow.
• Handle patient inquiries and provide information regarding services and procedures.
• Collect and verify patient information, including insurance details and medical history.
• Process payments and maintain accurate financial records.
• Utilize dental software.
• Maintain cleanliness and organization of the front desk area.
• Collaborate with dental staff to ensure seamless communication regarding patient care.
• Work closely with other dental offices.

Skills

• Experience in customer service and/or reception.
• Basic computer skills with an ability to learn the orthodontic software.
• Accuracy entering multiple types of information.
• Excellent organizational skills with attention to detail to manage multiple tasks simultaneously.
• Strong interpersonal skills to build rapport with patients and team members.
• Ability to work effectively in a team-oriented environment while maintaining professionalism.
• Reliability is a must!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $17 - $20