Automotive Service Cashier / Receptionist

Jeep, Dodge Ram is now hiring an energetic, outgoing self starting reliable service cashier / receptionist. Must have excellent customer service skills.

What We Offer

• Medical, Dental & Vision Insurance
• 401K Plan
• Paid time off and vacation
• Employee vehicle purchase plan
• Discounts on products and services
  
  
  

Responsibilities

• The Cashier is responsible for receiving/processing payments for services rendered, assisting with answering the phones, booking appointments, conducting follow-up calls, and answering client inquiries in a timely, effective manner
  
  
  

Ensures excellent service standards and maintains high customer satisfaction

Schedules service for customers either in person or on the phone

Takes detailed, accurate messages

Verifies customer appointments and all relevant customer information (name, phone number, VIN, mileage, etc.)

• Greets customers with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
  
  
  

Work cooperatively with the sales and other internal teams

Files, scans & retrieves repair orders

Prepares deposits and maintains a cash management system

• Completes daily deposit
  
  
  

Other duties as assigned

Qualifications

• Must be dependable and follow assigned work schedule
• Must be able to address and answer customer requests via phone and e-mail
• Strong organizational skills and the ability to effectively multi-task
• Basic knowledge of computers a must
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Excellent telephone skills
• Cash handling experience
• Rotating Saturday
• Must pass a drug test and a background check
  
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.