Front Desk Agent - South Shore Inn

JOB SUMMARY

Responsible for providing attentive, courteous, and efficient service to all guests; during check-in throughout their stay, and at checkout, while maximizing room revenue and occupancy.

• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
• Must be able to work well in stressful, high pressure situations.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

Job Responsibilities * Greet guests and provide them with room availability and hotel facilities information

• Make reservations over the phone
• Answer incoming telephone calls and provide information on hotel’s services
• Communicate with housekeeping, maintenance, and other staff
• Clean and maintain lobby and common areas, such as mopping, dusting, and stocking supplies
• Communicate with staff on the previous shift to manage guests’ arrivals and reservations
• Inform management of any discrepancies in front desk operations
• Report safety hazards to the management or maintenance
• Other duties as assigned by Manager

Job Requirements * Reliable Transportation

• Able to work weekends and holidays
• Basic computer skills
• High school diploma or equivalent required
• Flexible and long hours sometimes required.
• Ability to stand during entire shift.
• Light work -- exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Smoke-free environment

Job Type: Full-time

Pay: From $12.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: Multiple locations

Salary : $12