What are the responsibilities and job description for the Scheduling Coordinator [Receptionist + Appointment Booking] position at South Shore Roofing?
About Us
For almost 10 years, South Shore Roofing has been known to provide the most reputable roofing experience for homeowners. We have set the industry standard for the highest quality work combined with exceptional customer service. With over 750 5 Star Google Reviews – our homeowners agree. Our reputation has been earned through a daily, weekly, monthly and yearly pursuit of our company goal. Which has, is and will continue to be creating extraordinary customer experiences and final product satisfaction through personal authenticity, a positive problem solving mindset, a passion and drive for excellence, willingness to take accountability and honest transparency. If you want to work with a team of no-excuses, goal driven, positive, and passionate high performers who are and continually strive to stay the best in their field…then South Shore is for you.
The Position
South Shore Roofing is looking for a determined and intelligent administrative staff member to work hand in hand with our owner and production team. This position has the option to work at our physical office full-time, OR remote. This role will help us run a tight ship by using checklists, written processes, and task management apps with priority levels and deadlines. The kind of person that will thrive in this will learn fast, have an extreme attention to detail, speed, A1 computer skill, and multitasking abilities. We will support you with a positive solution-oriented mindset from us and team communication.
Responsibilities
- Receptionist Appointment Booking :
- Fielding South Shore's Inbound Calls on a Headset
- Production Schedule Coordination - calling customers to book them on our production calendar for various install teams
- Quality Control Calls with Customers
- Report Data Entry Turning In Reports to Owner
- On-Demand Tasks organized in a Task Management app with priorities and deadlines
- Subcontractor Invoice Auditing
- Production Material Inventory Ordering Arranging Delivery Times / Dates to Office Warehouse Space
- Production Post-Job Expense Auditing
Requirements
Pay and Benefits
65,000 Yearly Salary
Salary : $65,000