What are the responsibilities and job description for the Customer Service and Financial Coordinator position at South Shore Subaru?
About Our Culture
South Shore Subaru is proud to be part of the VIP Automotive Group, a leader in automotive sales and service with a customer-first culture and commitment to professional growth.
We aim to create exceptional value and experiences for every customer, every time. Our mission is to empower our employees to provide top-tier customer experiences in a fast-paced service environment.
Job Overview
The Service Cashier plays a key role in ensuring a smooth and friendly checkout experience for our service customers.
This includes:
- Accurately processing customer payments (cash, check, credit card) and providing receipts.
- Reconciling customer invoices and closing out open repair orders.
- Handling customer questions and concerns with professionalism and care, escalating issues when needed.
- Maintaining and organizing repair orders, parts invoices, rental forms, and other documents.
- Supporting the service and parts departments with phone coverage and clerical tasks.
- Staying informed on our products, services, and pricing updates.
- Keeeping your work area and appearance clean and professional at all times.
- Performing additional duties as assigned to support the team.
Requirements
We are seeking individuals who are reliable, customer-focused, and ready to contribute to a dynamic service environment.
To succeed in this role, you should have strong communication skills, attention to detail, and the ability to handle transactions accurately.
Benefits We Offer
We offer a comprehensive benefits package including medical and dental insurance, 401(k) retirement plan, employee discounts, paid time off, and career growth opportunities.
