What are the responsibilities and job description for the Patient Services Representative II position at South Sound Radiology?
Patient Services Representative (PSR) II
The ideal candidate is a dedicated and detail-oriented individual with excellent customer service skills.
Key Responsibilities:
- Provide compassionate support and ensure a seamless registration process with accurate data entry.
- Deliver excellent service over the phone to a high volume of callers efficiently and productively.
- Strong knowledge of medical insurance and prior-authorization is essential.
Work Environment:
We are located in Olympia, Washington, offering stunning views of Mt. Rainier and the Olympic Mountain range.
Compensation:
An hourly wage range of $22.37 - $32.34, based on direct job-related experience, knowledge, skills, abilities, and employment status.
Benefits:
- 2 Medical plans to choose from, dental, vision, life, and LTD
- HSA and FSA available
- A 401(k)-employer match, with a profit-sharing component
- Up to 21 paid days off per year
- 8 paid holidays annually
- Life and disability insurance
- Learning opportunities through professional development programs
- Educational Assistance
- Mid-year performance increase
- Discretionary end of year service bonus
Requirements:
- High School diploma or equivalent
- Minimum of 1 year experience in a customer service position
- Minimum of 1-year medical office experience
- Knowledge of medical insurance preferred
- Proficient in computer skills, multi-tasking, and working with several software programs at the same time
Please note that Radia requires all Health Care Setting Workers to receive a COVID-19 vaccination or have an approved exemption.
Salary : $22 - $32