Medical Front Office Receptionist

Job Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Familiarity with medical software such as Athenahealth, Epic, or eClinicalWorks is a plus.

Responsibilities

• Greet patients and visitors warmly, providing a welcoming atmosphere.
• Manage incoming calls and direct them to the appropriate departments or personnel.
• Schedule appointments and maintain the front desk calendar efficiently.
• Collect patient information and ensure compliance with HIPAA regulations.
• Assist with medical collections and verify insurance information as needed.
• Maintain accurate records and update patient files in electronic health record systems.
• Provide administrative support including filing, data entry, and managing correspondence.
• Respond to patient inquiries regarding services, policies, and procedures.
• Collaborate with medical staff to ensure smooth operations within the office.

Preffered Requirements

• Previous experience in a front desk or receptionist role, preferably in a medical setting.
• Strong administrative skills with proficiency in office software applications.
• Knowledge of medical coding and billing practices is advantageous.
• Experience with electronic health record systems
• Excellent patient service skills with a focus on delivering high-quality care.
• candidates are encouraged to apply to enhance communication with diverse patient populations.
• Ability to maintain confidentiality and adhere to HIPAA regulations at all times.
• Strong organizational skills and attention to detail in managing multiple tasks effectively.

Job Type: Full-time

Medical Specialty:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Ability to Commute:

• Edinburg, TX 78539 (Required)

Ability to Relocate:

• Edinburg, TX 78539: Relocate before starting work (Required)

Work Location: In person