What are the responsibilities and job description for the Behavioral Health Technician position at Southcoast Behavioral Health?
Job Description:
Patient support specialists at Southcoast Behavioral Health play a crucial role in providing exceptional care services to patients. As a Patient Support Associate, you will work under the guidance of clinical or nursing leadership to ensure the well-being of patients and create a positive, supportive environment.
Main Responsibilities:
- Ensure patient safety and provide excellent customer service.
- Document accurate and timely clinical information in patient records.
- Assist with daily living activities, such as toileting, bathing, dressing, and feeding.
- Interact with patients, observe behaviors, and communicate significant observations to nursing staff.
- Facilitate educational-rehabilitative groups and engage patients in activities promoting treatment goals.
Required Qualifications:
- High school diploma or equivalent required.
- Six months or more experience working with similar populations preferred.
- CPR and de-escalation training certification required.
