What are the responsibilities and job description for the IT Systems Administrator position at Southcoast Welding & Manufacturing?
Job Description
SYSTEMS ADMINISTRATOR (IT)
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
CLASSIFICATION (FLSA) : EXEMPT
The Systems Administrator must have a deep and broad knowledge of servers, computer software, hardware, and network / cloud infrastructure. This role will be responsible for designing, organizing, modifying, and supporting our company’s servers and computer systems. The Systems Administrator will design and maintain local area networks, wide area networks, and network / cloud segments with emphasis on NIST recommended cybersecurity best practices. Daily tasks may include installing, upgrading, and monitoring applications software, SaaS, backups (on-prem / cloud), and hardware. The Systems Administrator will support the essentials such as operating systems, virtualization, cloud, business applications and databases, backups, cyber security applications, servers, printers, email, laptop, and desktop PCs. Will also monitor specific IT requests, alerts, patching, network accounts, and system setups, with emphasis on cybersecurity best practices.
ESSENTIAL FUNCTIONS / DUTIES
- Support LANs, WANs, network segments, Internet.
- Ensure the design of the systems to allow all components to work properly together with best cybersecurity standards.
- Support and maintain network and system security via 2FA, group policy, access controls using best cybersecurity practices.
- Monitor networks to ensure best cyber security standards.
- Evaluate and modify network and IT infrastructure performance.
- Create and evaluate AD user accounts with emphasis on NIST recommended cybersecurity best practices.
- Maintain the integrity of the network, server, and system deployments per best cyber security practice with emphasis on NIST recommended cybersecurity best practices.
- Ensure network connectivity throughout the company’s LAN / WAN infrastructure and is on par with technical and best practice cyber security considerations with emphasis on NIST recommended cybersecurity best practices.
- Design and deploy networks; Maintain all servers, and Firewall, VPN appliances under best cybersecurity standards with emphasis on NIST recommended cybersecurity best practices.
- Assists and responds to customer inquiries (email, phone, remote, in-person, onsite) and assists in troubleshooting and resolving challenges with a friendly presence and helpful demeanor.
- Works alongside Tier 1 & 2 techs and advise on or troubleshoot escalated issues.
- Works alongside the IT Manager and IT Staff, makes recommendations for future tech upgrades.
- Contribute to and maintain IT knowledgebase.
- Perform network address assignments and assign routing protocols and routing table configurations.
- Assign configuration of authentication and authorization of directory services.
- Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, IP phones, company iPhones, software deployment, security updates and patches with emphasis on NIST recommended cybersecurity best practices.
- Must adhere to promote ALL company cybersecurity policies.
KNOWLEDGE / SKILLS
COMPETENCIES
SUPERVISORY RESPONSIBILITY
The System Administrator has no supervisory responsibilities.
PHYSICAL DEMANDS
The position is active and requires standing, walking, sitting, bending, kneeling, stooping, crawling, climbing, and crouching. Along with such movements, employees should have the ability to lift a minimum of 40 pounds.
POSITION TYPE / HOURS OF WORK
This is an exempt full-time position, 40 hours per week. Schedule is Monday- Friday, 6 : 00 a.m. to 2 : 30 p.m. Occasional after hours / weekend work may be required based on production or project needs.
REQUIRED EDUCATION AND EXPERIENCE
Preferred bachelor’s degree in computer sciences, Technology degree, or minimum 5-8 years relevant experience in IT administration or backend role. Solid understanding of Windows Server, network technologies, Azure / Entra and computers. (MS Certification preferred) with emphasis on NIST recommended cybersecurity best practices a plus. Real-world experience with MS365 / Azure-Entra / Intune administration. Real-world experience with MS Server – AD, DNS, DHCP administration. Must be able to speak and understand English.
WORK AUTHORIZATION CLEARANCE
For E-verify and contract security purposes (including ship access lists, and CUI handling), all employees MUST present a valid export document. Acceptable documents are U.S. Birth Certificate, Certificate of Naturalization, Passport, or Passport Card.
OTHER
Please consider that duties, responsibilities, and all other points specified in this description can change at any time with or without notice.
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