What are the responsibilities and job description for the Customer Service Representative - Lumber Department position at Southeast Building Supply Interests Inc?
Customer Service Role
We are seeking a Customer Service Representative - Lumber Department to join our team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer service, handling counter sales, and maintaining the sales floor.
Your primary focus will be on interacting with customers, responding to their inquiries, and providing solutions to their problems. You will need to possess excellent communication skills, work collaboratively with other departments, and contribute to achieving our business objectives.
Main Responsibilities
- Deliver exceptional customer service by responding to customer inquiries and resolving issues promptly.
- Manage counter sales and interact with customers to identify their needs.
- Collaborate with other departments to ensure seamless customer service.
- Participate in maintaining the sales floor's cleanliness, organization, and overall appearance.
- Process transactions accurately using a cash register.
