What are the responsibilities and job description for the Desktop Support Analyst - Central Support Ministry position at Southeast Christian Church?
Come along and grip the plow and give honor to Jesus by serving our staff in such an efficient and timely manner, that they too are enabled to do the job God has called them to do!
What you’ll be doing:
- Interact regularly with technical and non-technical users in an understandable and concise manner while solving both hardware and software related technical issues
- Service a variety of computer hardware, diagnosing, repairing, rebuilding, and repairing Macs and PCs, laptops, monitors, and other IT equipment.
- Using Azure Active Directory
- Using mdm to manage Windows & Mac computer environment
- Using Microsoft 365 administration
- Experience with Microsoft Teams administration, including but not limited to phones, videoconferencing, file management and application approval
- Handle multiple tasks to prioritize needs and expedite tasks upon request
- Participate in onsite on-call rotation Thursday 5:30-7:30, Sunday 7:30 – 12:30 every 7 weeks
- Occasional travel between campuses to handle IT issues and projects
Our Requirements:
- Minimum of 2 years of computer technical experience
- Bachelor’s degree in computer science or related field, preferred
- Experience with MDM and Office 365 administration
- Customer service mindset
- Engaged member of Southeast Christian Church, or willing to become one
- Exemplifies our seven staff values: Honor, Care, Accountability, Grit, Authenticity, Humility, and Fun
- Agree with the *Statement of Faith, submit to the leadership established by the church, and lives out our church Mantras in tangible ways. https://www.southeastchristian.org/who-we-are#mantras
*Please read our Statement of Faith that is attached below. You will be asked if you agree with our Statement of Faith within the application process.
If this sounds like you and you’re ready to join us on mission, apply today!
