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Patient Support Specialist

Southeast Community Health Systems
GREENSBURG, LA Full Time
POSTED ON 1/19/2025 CLOSED ON 3/19/2025

What are the responsibilities and job description for the Patient Support Specialist position at Southeast Community Health Systems?

Please Note: This position will float to sites as needed and serve on our Medical Mobile Unit


Job Summary: Performs customer service functions in the clinical office setting.

#LIDNP

Duties and Responsibilities:

  • Responsible for incoming calls.
  • Scheduling of medical and dental appointments.
  • Appointment confirmations (24 hours in advance).
  • Routing of phone messages.
  • Follow up on no-show appointments.
  • Inform patients of past due balance at point of contact.
  • Insurance Verification
  • Collection of co-pays, deductible, and fees.
  • Demonstrates an ability to be flexible, organized and function well in stressful situations.
  • Performs other duties as requested assigned. 


Other Requirements:

  • High school graduate or equivalent required
  • Healthcare experience preferred
  • Basic computer knowledge required
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