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Adult Protective Services Supervisor

Southeast Idaho Council of Governments, Inc.
Pocatello, ID Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 3/28/2025

Southeast Idaho Council of Governments, Inc.

Adult Protective Services Supervisor

Area V Agency on Aging

FLSA Designation: Full-Time, Non-Exempt

Position Summary

Adult Protective Services is a specialized social service directed toward safeguarding vulnerable adults through investigation of reports alleging abuse, neglect, self-neglect or exploitation of a vulnerable adult and the arrangements for the provision of emergency or supportive services necessary to reduce or eliminate risk of harm. This lead staff would serve as a supervisor for this program to ensure that all codes and regulations under the Idaho Code were implemented and completed.

Essential Duties and Responsibilities

  • Investigate Adult Protective Services referrals, which include but not limited to screening potential victims, documenting investigation activities, completing comprehensive assessments and developing a supportive service plan all with strict and adherence to agency, state and federal regulations and program requirements.
  • Provide guidance, oversight, and direct supervision to an Adult Protective Services Investigator, ensuring effective case management and adherence to agency, state and federal regulations and program requirements.
  • Assure that all activities are within current program rules, regulations and guidelines.
  • If necessary, determine the need for legal action and make appropriate referrals to legal authorities.
  • File legal documents and appear in court hearings or proceedings as required.
  • Assist with public relation activities and provision of community education and training to inform the public, community agencies, organizations, and medical community of Adult Protective Services as required.
  • Adhere to the federal and state rules, and regulations, and the National Association of Social Workers (NASW) Code of Ethics.
  • Accept client referrals during SICOG/AAA business hours.
  • Maintain proper documentation and records in a timely manner in accordance with all federal/state regulations and program requirements.
  • Conduct oneself in a professional and cooperative manner with clients, co-workers, and other agencies or organizations.
  • Foster and maintain a positive attitude and professional demeanor while effectively managing responsibilities in an emotionally challenging work environment.
  • Performs other duties as assigned.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Education and Experience

  • Licensed Social Worker

Condition of Employment

  • Employee must successfully complete a criminal background check.
  • Employee must have reliable transportation to be used during working hours and ability to travel throughout the seven-county service area.

Language Skills

  • Read, analyze, and interpret documents and information such as general business periodicals, professional journals, technical procedures, operations manuals, governmental regulations, and policy and procedure manuals.
  • Staff must be able to write original reports, business correspondence, and procedure manuals. Effectively present information and respond to questions in one-on-one situations and from groups of managers, clients, and the general public. Communicate effectively in English; ability to speak Spanish is an asset.

Reasoning Ability

  • Apply reasonable understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems and situations involving several concrete variables in standardized situations and develop and implement solutions.
  • Prioritize work time, sequence and research information to complete work assignments. Interpret different kinds of work situations and make decisions as to next step or draw conclusions. Must be able to multi-task projects and duties.

Computer and Equipment Skills

  • Proficiency in the use of a computer and all common office machines required. Ability to work with Microsoft Windows and Office or databases specific to SICOG, AAA, and the Internet.
  • Highly proficient typing skills are necessary for this position

Certificates, Licenses, and Registrations

  • Must have a valid Idaho driver’s license, a good driving record, and proof of current automobile insurance.
  • Must Possess and maintain a current and valid LSW status in accordance with state regulations.

Essential Physical Abilities

  • Sufficient clarity of hearing, with or without reasonable accommodation, which permits the employee to discern verbal instructions, use a telephone, and communicate with clients, fellow staff and the public;
  • Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to visually assess clients and their environment, comprehend and prepare written work instructions, and maintain case files, documents, and text forms;
  • Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate standard office equipment and to physically assist older citizens when needed;
  • Sufficient body mobility, flexibility and balance, with or without reasonable accommodations, which permits the employee to work in an office and field environment, including accessing the clients’ home.

Job Type: Full-time

Pay: $23.50 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Salary : $24

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