Training and Education Programs Manager

Description

The Training and Education Programs Manager is responsible for developing, implementing, and overseeing training and education programs that support the professional development of primary care clinic staff and corporate employees. This role ensures training initiatives align with organizational goals, enhance workforce capabilities, and improve operational efficiency.

Requirements

Key Responsibilities:

Program Development and Implementation:

• Design, develop, and deliver comprehensive training programs tailored to the needs of primary care clinic staff and corporate employees.
• Ensure training content is relevant, engaging, and aligned with organizational objectives.

Stakeholder Collaboration:

• Work closely with the Director of Training and Education, clinic managers, and corporate leaders to identify training needs and priorities.
• Partner with subject matter experts to create effective training materials and resources.

Program and Project Management:

• Manage the end-to-end lifecycle of training programs, including planning, execution, monitoring, and evaluation.
• Oversee multiple projects simultaneously, ensuring timely delivery and adherence to budget and quality standards.

Staff Support and Development:

• Provide ongoing support to clinic and corporate staff, ensuring they have the knowledge and skills needed to excel in their roles.
• Develop and implement onboarding programs for new hires to ensure a smooth transition into the organization.

Compliance and Quality Assurance:

• Ensure all training programs meet regulatory, accreditation, and organizational standards.
• Monitor program effectiveness through feedback, assessments, and performance metrics, making improvements as needed.

Leadership and Team Management:

• Supervise training coordinators, facilitators, and other staff, fostering a collaborative and high-performing team environment.
• Provide coaching and professional development opportunities for team members.

Qualifications:

• Education: AA or BS in Education and Training, Operations, or a related field (advanced degree preferred).
• Experience: Minimum of 5 years of experience in training and education, with a strong background in program and project management.

Skills:

• Proven ability to design and deliver effective training programs for diverse audiences.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in learning management systems (LMS) and other training technologies.
• Knowledge of healthcare or primary care operations is a plus.

Key Physical & Mental Requirements

• Ability to lift up to 50 pounds and push or pull heavy objects using up to 50 pounds of force .
• Ability to sit or stand for extended periods of time .
• Fine motor skills to operate office equipment .
• Ability to use logical reasoning for problem-solving and to receive and comprehend instructions verbally and/or in writing .
• Ability to travel to multiple locations as needed .

FLSA Classification : Exempt 

Equal Opportunity Employer

Southeast Primary Care Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law .

2/2025