Demo

Mitigation Team Coordinator

Southeast Restoration Group
Knoxville, TN Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/1/2025
Mission:
Ensuring efficient and high quality operations in the Mitigation Department by playing a crucial role in maintaining accurate electronic records, scheduling and dispatching crews, managing invoices and payments, and serving as a liaison between the company and customers

Compensation Range:
  • $18.00 - $22.00 Hourly Rate based on experience. Opportunities for overtime are available.
Education/Professional Experience/Skills:
  • Minimum 3 years professional experience
Team Member Expectations:
  • Data Integrity Management - Support a large volume of mitigation projects by maintaining the integrity of the data across multiple platforms. This includes job creation and set-up, log notes, ongoing financial stewardship of projects, work order support including scheduling, file completion, and timely invoice processing.
  • Scheduling - Collaborate with the Senior Mitigation Project Manager on the initial job scheduling of individual work orders and equipment allocation, and responsibility to maintain the ongoing accuracy of that schedule for logistical optimization
  • Administrative Support to the Mitigation team - Provide requested support to a Mitigation team on a daily basis to include documenting a file, communicating with customers both on the phone and using internal business systems including on initial collection efforts, obtaining documentation, communicating with adjusters, and submitting documentation to trade partners and carriers.
What we are looking for:
  • Someone with the heart to serve people in a time of need
  • Appreciation for details, accuracy, and data integrity
  • Enjoys and finds motivation in organizing multiple and complex priorities while continuing to focus on the important details of a task
  • Works well on a team, is energetic, and looking for a fast-paced ever-changing daily to-do list
  • Passion for personal growth and learning
Benefits:
  • Paid Time Off Package
  • Your Birthday off Each Calendar Year
  • 5 Paid Mission Trip Days to be used in service to others.
  • Safe Harbor 401K with up to 4% Company Match
  • Health, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life
Purpose:
  • Restoring Lives. Repairing Property
Vision:
  • We aspire to bring happiness to our team members and their families, to be an inspiration in our communities, and to make a positive impact on every life we touch.
Values:
  • Everything Clean ALWAYS!
  • Make it FUN!
  • Serve with COMPASSION!
  • Leave it BETTER than you found it!
  • C323 – Whatever you do, work heartily, as for the Lord and not for men.

Salary : $18 - $22

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