Chief Academic Officer

Benefits : 401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Tuition assistance

Vision insurance

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Directly supervises employees in the Academics department

Purpose :

The Chief Academic Officer oversees the academic, accreditation, and registrar regional department and employees. The purpose is to oversee and ensure the compliance, outcomes, pedagogy, and curriculum development of Southeastern's academic, accreditation, and registrar departments.

Education :

Master’s degree (M.A) or equivalent; and four to ten years related experience and / or training; or equivalent combination of education and experience.

Knowledge :

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Skills : Basic Skills

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Learning Strategies - Selecting and using training / instructional methods and procedures appropriate for the situation when learning or teaching new things.

Mathematics

Using mathematics to solve problems.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Monitoring - Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Speaking - Talking to others to convey information effectively.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Social Skills

Coordination - Adjusting actions in relation to others' actions.

Instructing - Teaching others how to do something.

Negotiation - Bringing others together and trying to reconcile differences.

Persuasion - Persuading others to change their minds or behavior.

Service Orientation - Actively looking for ways to help people.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Problem Solving Skills

Identifies and resolves problems in a timely manner

Gathers and analyzes information skillfully

Develops alternative solutions

Works well in group problem solving situations

Uses reason even when dealing with emotional topics

Complex Problem-Solving Skills

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Systems Skills

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one

Computer Skills

Knowledge of entire Microsoft suite program, Campus Nexus, School docs, DocuSign, and Blackboard

Resource Management Skills

Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Time Management - Managing one's own time and the time of others.

Analytical Skills

Synthesizes complex or diverse information

Collects and researches data

Uses intuition and experience to complement data

Designs work flows and procedures

Interpersonal Skills

Focuses on solving conflict, not blaming

Maintains confidentiality

Listens to others without interrupting

Keeps emotions under control

Remains open to others' ideas and tries new things

Customer Service Skills

Manages difficult or emotional customer situations

Responds promptly to customer needs

Solicits customer feedback to improve service

Responds to requests for service and assistance

Meets commitments

Team Work Skills

Balances team and individual responsibilities

Exhibits objectivity and openness to others' views

Gives and welcomes feedback

Contributes to building a positive team spirit

Puts success of team above own interests

Able to build morale and group commitments to goals and objectives

Supports everyone's efforts to succeed

Recognizes accomplishments of other team members

Project Management Skills

Develops project plans

Coordinates projects

Communicates changes and progress

Completes projects on time and budget

Manages project team activities

Change Management Skills

Develops workable implementation plans

Communicates changes effectively

Builds commitment and overcomes resistance

Prepares and supports those affected by change

Monitors transition and evaluates results

Delegation Skills

Delegates work assignments

Matches the responsibility to the person

Gives authority to work independently

Sets expectations and monitors delegated activities

Provides recognition for results

Leadership Skills

Exhibits confidence in self and others

Inspires and motivates others to perform well

Effectively influences actions and opinions of others

Inspires respect and trust

Accepts feedback from others

Provides vision / inspiration to peers and subordinates

Gives appropriate recognition to others

Mobilizes others to fulfill the vision

Managing People

Includes staff in planning, decision-making, facilitating and process improvement

Takes responsibility for subordinates' activities

Makes yourself available to staff

Provides regular performance feedback

Develops subordinates' skills and encourages growth

Solicits and applies customer feedback

Fosters quality focus in others

Improves processes, products and services

Continually works to improve supervisory skills

Quality Management

Looks for ways to improve and promote quality

Demonstrates accuracy and thoroughness

Visionary Leadership

Displays passion and optimism

Inspires respect and trust

Mobilizes others to fulfill the vision

Provides vision / inspiration to peers and subordinates

Business Acumen

Understands business implications of decisions

Displays orientation to profitability

Demonstrates knowledge of market and competition

Aligns work with strategic goals

Cost Consciousness

Works within approved budget

Develops and implements cost saving measures

Contributes to profits and revenue

Conserves organizational resources

Diversity

Demonstrates knowledge of EEO policy

Shows respect and sensitivity for cultural differences

Educates others on the value of diversity

Promotes a harassment-free environment

Builds a diverse workforce

Ethics

Treats people with respect

Keeps commitments

Inspires the trust of others

Works with integrity and ethically

Upholds organizational values

Organizational Support

Follows policies and procedures

Completes administrative tasks correctly and on time

Supports organization's goals and values

Benefits organization through outside activities

Supports affirmative action and respects diversity

Strategic Thinking

Develops strategies to achieve organizational goals

Understands organization's strengths & weaknesses

Analyzes market and competition

Identifies external threats and opportunities

Adapts strategy to changing conditions

Attendance / Punctuality

Is consistently at work and on time

Ensures work responsibilities are covered when absent

Arrives at meetings and appointments on time

Dependability

Follows instructions, responds to management direction

Takes responsibility for own actions

Keeps commitments

Commits to long hours of work when necessary to reach goals

Completes tasks on time or notifies appropriate person with an alternate plan

Motivation

Sets and achieves challenging goals

Demonstrates persistence and overcomes obstacles

Measures self against standard of excellence

Takes calculated risks to accomplish goals

Planning / Organizing

Prioritizes and plans work activities

Uses time efficiently

Plans for additional resources

Sets goals and objectives

Organizes or schedules other people and their tasks

Develops realistic action plans

Professionalism

Approaches others in a tactful manner

Reacts well under pressure

Treats others with respect and consideration regardless of their status or position

Accepts responsibility for own actions

Follows through on commitments

Quality

Demonstrates accuracy and thoroughness

Looks for ways to improve and promote quality

Applies feedback to improve performance

Monitors own work to ensure quality

Quantity

Meets productivity standards

Completes work in timely manner

Strives to increase productivity

Works quickly

Innovation

Displays original thinking and creativity

Meets challenges with resourcefulness

Generates suggestions for improving work

Develops innovative approaches and ideas

Presents ideas and information in a manner that gets others' attention

Judgment

Displays willingness to make decisions

Exhibits sound and accurate judgment

Supports and explains reasoning for decision

Includes appropriate people in decision-making process

Makes timely decisions

Work Context

Body Positioning

Spend Time Sitting

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

Communication

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or government regulations.

Ability to write reports, business correspondence and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Speaks clearly and persuasively in positive or negative situations

Listens and gets clarification

Responds well to questions

Demonstrates group presentation skills

Participates in meetings

Writes clearly and informatively

Edits work for spelling and grammar

Varies writing style to meet needs

Presents numerical data effectively

Able to read and interpret written information

Contact with Others

Electronic Mail

Face-to-Face Discussions

Letters and Memos

Telephone

Environmental Conditions

Sounds, Noise Levels Are Distracting or Uncomfortable

Impact of Decisions

Frequency of Decision Making

Impact of Decisions on Co-workers or Company Results

Responsibility for Others

Responsibility for Outcomes and Results

Responsible for Others' Health and Safety

Role Relationships

Coordinate or lead others

Deal with external customers

Work with work group or team

Work Setting

Indoors, Environmentally Controlled

Tasks

Overseeing Regional Directors and Departments of Accreditation, Academics, and Registrars.

Ensuring compliance with all governmental and accrediting agencies which relates to academics or accreditation.

Overseeing Southeastern College's e-campus / online / LMS delivery of education

Maintenance and production of positive academic outcomes including but not limited to : graduation rates and retention

Recruit, hire, train, and terminate departmental personnel.

Plan, administer, and control budgets, maintain financial records, and produce financial reports.

Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.

Participate in faculty and college committee activities.

Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.

Participate in student recruitment, selection, and admission, making admissions recommendations when required to do so.

Advise students on issues such as course selection, progress toward graduation, and career decisions.

Direct, coordinate, and evaluate the activities of personnel, including support staff, engaged in administering academic institutions, departments or alumni organizations.

Formulate strategic plans for the institution.

Promote the college by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.

Activities

Communicating with Supervisors, Peers, or Subordinates

Conduct or attend staff meetings

Establishing and Maintaining Interpersonal Relationships

Making Decisions and Solving Problems

Establish policy or laws

Resolve problems in educational settings

Getting Information

Organizing, planning, and prioritizing work

Plan student extra-curricular activities

Use time management techniques

Coordinating the work and activities of others

Coordinate banquets, meetings or related events

Coordinate employee continuing education programs

Direct and coordinate activities of workers or staff

Oversee execution of organizational or program policies

Communicating with persons outside organization

Make presentations

Judging the qualities of things, services, or people

Guiding, directing, and motivating subordinates

Assign work to staff or employees

Establish employee performance standards

Evaluate performance of employees or contract personnel

Maintain group discipline in an educational setting

Motivate workers to achieve work goals

Orient new employees

Developing and building teams

Processing information

Identifying objects, actions, and events

Monitoring and controlling resources

Develop budgets

Manage contracts

Analyzing data or information

Analyze financial data

Analyze operational or management reports or records

Analyze organizational operating practices or procedures

Analyze survey data to forecast enrollment changes

Interpreting the meaning of information for others

Explain rules, policies or regulations

Thinking creatively

Performing administrative activities

Oversee site-based school management

Developing objectives and strategies

Establish educational policy or academic codes

Write public sector or educational grant proposals

Write research or project grant proposals

Updating and using relevant knowledge

Use conflict resolution techniques

Use counseling techniques

Use current social research

Use interpersonal communication techniques

Use interviewing procedures

Use public speaking techniques

Use teaching techniques

Resolving conflicts and negotiating with others

Resolve behavioral or academic problems

Resolve personnel problems or grievances

Staffing organizational units

Evaluate information from employment interviews

Hire, discharge, transfer, or promote workers

Interview job applicants

Recommend personnel actions, such as promotions, transfers, and dismissals

Training and Teaching Others

Assess educational potential or need of students

Coordinate instructional outcomes

Organize educational material or ideas

Scheduling Work and Activities

Schedule activities, classes, or events

Documenting / Recording Information

Evaluating information to determine compliance with standards

Provide consultation and advice to others

Advise students

Recommend solutions of administrative problems

Monitor processes, materials, or surroundings

Coaching and developing others

Estimating the quantifiable characteristics of products, events, or information

Selling or influencing others

Conduct fund raising activities

Note : Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons, with or without notice. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.