Director of Admissions

OVERVIEW :

The key role of The Director of Admissions is to oversee the engagement and on-boarding of new students. The Admissions Department is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student’s decision to attend a Southeastern College program. As the student’s first contact, The Admissions Department plays a critical role in ensuring the new student’s successful transition and integration into their respective programs.

BUSINESS CONTRIBUTION :

The Director of Admissions is responsible for acquiring and enrolling qualified candidates for their campus. This is accomplished through managing the admissions process and directing the admissions team in :

• Attracting, engaging, and vetting prospective students
• Maintaining a pipeline of candidates
• Enrolling and starting qualified students
• Meeting monthly enrollment and start objectives

Direct Reports (positions varies depending upon campus)

• Associate Director of Admissions
• Admissions Coordinators
• Adult
• High School
• Re-entry
• Community Outreach
• Community Relations
• Receptionists

ESSENTIAL DUTIES :

Candidate Prospecting and Managing Inquiries :

The Director of Admissions is responsible for the bringing-in a steady stream of candidate (student prospect) inquiries and distributing them to the Admissions Coordinators. To accomplish this, the Director of Admissions must :

• Manage the flow and distribution of inquiries (web search providers…)
• Ensure fair distribution of inquiries to Admissions Coordinators
• Manage community outreach programs and high school presentations
• Track advertising and inquiry sources to determine effectiveness
• Provide feedback to Office of The Executive Director (OOED) on advertising and marketing initiatives

Monitoring and Review :

The Director of Admissions is responsible for overseeing the admissions process and ensuring that a steady flow of new students are enrolled and starting. To accomplish this, the Director of Admissions must :

• Review daily activity reports (daily flash) - number of inquiries, outbound calls, calls answered, appointments scheduled, interviews conducted, and enrollments
• Track enrollment board (candidate status in process) and enrollment log book
• Review student files before sending the file to the Registrar
• Direct candidate focus of inquiry follow-up / candidate targeting – assess which programs Admissions Coordinators need to focus efforts on

Managing Team Performance :

The Director of Admissions is responsible for managing the performance of Admissions Coordinators. To accomplish this, the Director of Admissions must :

• Motivate staff and reinforce positive accomplishments
• Schedule hours for admissions staff
• Monitor staff activities (phone calls, appointments, candidate interviews…)
• Set and monitor monthly student start objectives
• Monitor calls and interviews and provide constructive feedback
• Monitor effective use of C2K Campus View system
• Ensure Admissions Coordinators are up-to-date on program offerings
• Informally touch base with each Admissions Coordinators on a daily basis
• Monitor weekly business plans for Admissions Coordinators
• Provide coaching and training programs for staff development
• Conduct weekly staff meetings

Managing and Coordinating the Admissions Process :

The Director of Admissions is responsible for ensuring the smooth transition of new students into the school. To accomplish this, the Director of Admissions must :

• Forecast student numbers and potential gaps for each start date
• Approve recommendations for student acceptance into programs
• Ensure smooth transitions of students to Financial Aid, Bursar, and Academics
• Oversee orientation (along with the Director of Student Services) for each class start
• Ensure student readiness for start
• Keep Campus President abreast of any issues or concerns

PHYSICAL DEMANDS :

The physical demands are those required in a professional office setting : sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses.

WORK ENVIRONMENT :

Professional office setting : moderate noise levels and controlled indoor climate.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LOCATION :

This position is an onsite position located at your campus unless otherwise determined by the Executive Director and / or designee. Any changes must be reviewed by the Campus President and all final approvals must come from the Executive Director and / or designee.

Job Specification Director of Admissions

Knowledge, Skills, and Experience :

The Director of Admissions is responsible for managing the admissions process. This includes hiring, managing, and developing Admissions Coordinators and dealing with student acquisition and transition issues.

Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Director of Admissions position.

• Knowledge :
• Admissions / academic administration
• Consultative advisement / client services
• Business planning
• Skills :
• Management – managing a team of Coordinators and administrative staff
• Objective setting – setting reasonable, yet high targets, and creating a plan for attaining those targets
• Planning – organizing and prioritizing prospecting targets based on campus and program needs / objectives
• Experience : Experience in an academic environment, and particularly in a career college environment, is helpful. Experience in managing staff in services or consultative advisement is also relevant. Work experience in the following areas is highly valued :
• Team management
• Financial advisement
• Professional services
• Recruitment

Education, Experience, and Training :

The Director of Admissions oversees the targeting and acquisition of students as well as their transition into the school.

The Director of Admissions should hold a minimum of a bachelor’s degree and must also have the following :

• Documented success in college admissions
• At least 2 years of managerial experience
• Exceptional leadership and team building ability
• Excellent oral and written communication skills
• Ability to succeed in a dynamic, fast paced environment
• Excellent computer skills
• Attention to detail and the ability to meet deadlines
• Working well with others

This is a full time position that requires day, evening and weekend availability.

For consideration, only online applications will be accepted. For further information, you may contact your local campus. Campus contact information listed on our website at www.sec.edu

Thank you for your interest in our school system. Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.