Director of Student Services

Benefits:

• 401(k)
• Health insurance
• Paid time off

OVERVIEW:
The core mission of Southeastern College is to provide targeted educational services that meet community needs. The Student Services Department aids Southeastern College students in reaching their career goals by preparing students for their transition into the professional world. The Director of Student Services creates and fosters a sense of importance for the development of career skills necessary for students to achieve success in both the job search process and in their careers. To meet this end, the Director of Student Services must work to build and maintain relationships with employers and community leaders to enhance the opportunities for Southeastern College graduates.

BUSINESS CONTRIBUTION:
The Director of Student Services is responsible for the delivery of career development programs and services designed to facilitate the successful placement of students into career positions. This is accomplished through:

• Creating and scheduling professional development workshops
• Coordinating and facilitating events, meetings, and student activities
• Conducting surveys of students, graduates, and employers

Direct Reports

• Assistant Director of Student Services

Student Services Coordinator

ESSENTIAL FUNCTIONS:

Oversee the Creation and Distribution of Student Information:
Oversee the Creation and Distribution of Student Information:
The Director of Student Services is responsible for the creation and distribution of all departmental documents to campus organizations and other departments, as well as for the issuing of ID cards and insurance to students. To accomplish this, the Director of Student Services must:

• Manage the development of departmental monthly calendars containing the schedules of meetings, upcoming events, student activities, and guest speakers
• Oversee the creation of semester newsletters which share important information and showcase programs
• Provide each student with a valid ID card upon entry to the school
• Issue student accidental insurance while on clinical/externship/fieldwork
• Create and maintain job boards on campus
• Routinely take picture of campus events and students in the classroom
• Escort students to appropriate staff offices as needed

Partner with Local Employers:
The Director of Student Services is responsible for developing and maintaining relationships with local employers. To accomplish this, the Director must:

• Assist with local bi-annual Advisory Board meetings as needed
• Hold membership in a minimum of two professional associations
• Attend professional association meetings to network for students and graduates
• Partner with employers for resume referrals
• Conduct weekly off-campus employer visits
• Host employers on campus for recruiting events
• Compile job leads and internship leads by program to show current demand in the market
• Compile and maintain placement statistics by program
• Gather student and graduate success stories by program
• Gather graduate and employer testimonials

Create and Schedule Professional Development Workshops:
The Director of Student Services is responsible for scheduling professional development workshops and events to further the learning and development of Southeastern College students. To accomplish this, the Director of Student Services must:

• Teach students skills in resume writing, job search strategies, and interviewing techniques
• Present and schedule development workshops in the areas of financial management, interviewing, leadership, professionalism; resume writing, time management, study skills…
• Communicate with department leaders about the distribution and implementation of these programs within their curriculum
• Ensure the workshop information is transmitted properly to the students

Coordinate and Facilitate Events, Meetings, and Student Activities:
The Director of Student Services is responsible for coordinating and overseeing team and organizational meetings, departmental events, and student activities in order to provide a fruitful and resourceful network for students. To accomplish this, the Director of Student Services must:

• • Coordinate and facilitate commencement ceremonies annually
  • Coordinate and facilitate monthly new student orientations
  • Coordinate and facilitate job fairs annually
  • Coordinate and facilitate cross functional team meetings monthly
  • Participate, coordinate and/or facilitate graduate seminars monthly
  • Participate, coordinate and/or facilitate student appreciation days each semester
  • Participate, coordinate and/or facilitate student activities as necessary
  • Coordinate grievance hearings and provide follow-up to affected parties

Facilitate and Track Student Placement:
The Director of Student Services is responsible for placing and tracking students. To accomplish this, the Director of Student Services must:

• Assist students in finding career positions that match their Southeastern College training
• Maintain the On-line Career Center
• Complete graduate exit interviews and graduate exit surveys monthly, as well as during their mandatory graduation seminar in their last semester
• Complete employer surveys quarterly
• Conduct surveys with employers three months after employment of a recent graduate
• Contact and survey alumni six months after graduation
• Elicit feedback from students and alumni on the effectiveness of the Student Services Department, as well as areas of improvement and future programs/workshops/events that should be offered
• Create and maintain open communication policies with local groups, professional associations, employing organizations, current students, and alumni to further the development of a professional network to assist students in their job search and professional and career development

Maintaining Student and Graduate Records:
The Director of Student Services is responsible for compiling and maintaining student records. To accomplish this, the Director of Student Services must:

• Maintain accurate placement statistics on all graduates
• Maintain accurate records on graduates and notify all affected departments to ensure graduates are cleared of all obligations prior to graduation

Managing Social Media Content and Content Calendar:
The Director of Student Services is responsible for producing and curating original content for Southeastern College’s digital media channels. To accomplish this, the Director of Student Services must:

• Produce and curate original content for Southeastern College's digital media channels, encompassing videos, motion graphics, and still images.
• Capture/obtain photographs to showcase the Southeastern College experience, including both regular campus life and special events such as pinning ceremonies and commencement.
• Conceptualize, develop, and execute short-form video content to enhance the visual appeal of digital media channels.
• Ensure high levels of accuracy and meticulous attention to detail in all content and media assets produced.
• Utilize the classic five Ws (who, what, where, when, and why) when planning and creating content for campus social media initiatives.
• Work collaboratively with cross-functional teams, faculty, and staff to develop and implement social media strategies aligned with the institution's goals.
• Ensure that content aligns with Southeastern College guidelines, upholding brand consistency, and that it remains relevant, engaging, and promotes positive aspects of student life, programs, and student success stories.
• Ensure timely submission of scheduled four posts each month and follow the established social media content calendar to ensure posts are published in a timely manner.

Managing Team Performance:
The Director of Student Services is responsible for managing the performance of their staff. To accomplish this, the Director of Student Services must:

• The Director of Student Services is responsible for managing the performance of their staff. To accomplish this, the Director of Student Services must:
  
  • Motivate staff and reinforce positive accomplishments
  • Schedule hours for staff
  • Monitor staff activities
  • Provide coaching and training programs for staff development
  • Conduct weekly staff meetings

PHYSICAL DEMANDS:
The physical demands are those required in a typical professional office setting: communicating with coworkers and getting to and from appropriate on and off-campus appointments.

WORK ENVIRONMENT:
Professional office setting: moderate noise levels and controlled indoor climate.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LOCATION:
This position is an onsite position located at your campus unless otherwise determined by the Executive Director and/or designee. Any changes must be reviewed by the Campus and all final approvals must come from the Executive Director and/or designee.

Job Specification Director of Student Services

Knowledge, Skills, and Experience
The Director of Student Services is responsible for developing the career and professional skills of Southeastern College students as well as cultivating and maintaining a professional network within the community so as to assist students and graduates with job placement. The position entails overseeing the creation of career and professional development information and the dissemination of this information to students and graduates.

Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Director of Student Services position.

• Knowledge:

• Career development
• Business acumen
• Student progression
• Employment practices

• Skills:

• Management – managing a diverse range of highly educated professionals. The Director of Student Services is a key part of the management team at the campus level, and is responsible for managing a support staff which may include the following:
• Associate Director of Student Services
• Student Services Coordinator
• Student Success Coordinator
• College Work Study
• Planning and Organizing – prioritizing the work activities, needs, and goals of the department in conjunction with the mission and vision of Southeastern College.

• Education, Experience, and Training:
• The Director of Student Services oversees the creation and distribution of career development information and is responsible for managing a staff. The Director of Student Services should hold an Associate’s degree or equivalent, and have at least two years of related experience - managerial experience strongly preferred.

For consideration, only online applications will be accepted. For further information, you may contact your local campus. Campus contact information listed on our website at www.sec.edu

Thank you for your interest in our school system. Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.