Financial Aid Officer

Job Description

Job Description

OVERVIEW :

The purpose of the Financial Aid Officer is to guide students through the financial aid process and ensure they are properly funded. The Financial Aid Officer coordinates with admissions and academics to keep the students engaged and on-track.

BUSINESS CONTRIBUTIONS :

The role of Financial Aid Officer is to ensure that students are properly funded, packaged, and prepared to start each semester. This is accomplished by making sure that :

• Students are made aware of all available funding options
• Students are properly vetted and appropriately packaged
• Funds are posted in a timely manner

ESSENTIAL FUNCTIONS :

Conducting Initial Overview with Student :

• Provide basic overview of financial aid process
• Assist with filling out FAFSA form
• Explain forms and direct to web-sites for additional information
• Provide checklist of documentation needed for second appointment
• Provide Federal guide (requirement)

Conducting Financial Aid Review with Student :

• Provide information and assess student financing needs
• Review FAFSA for Title IV eligibility
• Counsel on financial aid eligibility and financing options
• Check Veterans Affairs verifications / GI Bill
• Discuss grants and scholarships
• Review registration schedule
• Create cost estimate and review with student
• Breakdown expenses and fees
• Discuss any balance and additional private financing options
• Where applicable review parent for loan option
• Acquire necessary documents from lenders
• Provide necessary documents to lenders
• Enter student data into system
• Set-up student financing package

Reviewing and Following-up on Initial Packaging :

• Review ISIR
• Review any C-flags or H-flags
• If selected for Federal verification, get verification documents
• Follow-up on private loan approvals
• Scan to DRS
• Submit to Director of Financial Aid for review and processing
• Work with Bursar to post cash payments

Monitoring and Tracking Financial Aid Packages :

• Review monthly start date reports
• Review monthly account balance reports
• Investigate account balance issues
• Monitor for potential defaults
• Follow-up on potential and actual defaults
• Track Sally Mae, government / private scholarship, grant, and private loan postings
• Track drops and academic dismissals
• Re-package continuing students

Preparing Graduating and Exiting Students (graduating, dropped, and dismissed students) :

• Conduct exit interviews
• Discuss payment responsibility
• Discuss loan consolidation
• Clear balance with Southeastern College

PHYSICAL DEMANDS :

The physical demands are those required in a professional office setting : sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses.

WORK ENVIRONMENT :

Professional office setting : moderate noise levels and controlled indoor climate.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LOCATION :

This position is an onsite position located at your campus unless otherwise determined by the Executive Director and / or designee. Any changes must be reviewed by the Campus President and all final approvals must come from the Executive Director and / or designee.

Job Specification Financial Aid Officer

Knowledge, Skills, and Experience :

The Financial Aid Officer role is primarily focused on assisting students with securing the funding necessary to complete their education at Southeastern College. Thus, Financial Aid Officers engage in a heavy a heavy degree of interaction with prospective and current students. The role requires a consultative approach. In order to successfully engage students and gain their trust, Financial Aid Officers should have experience in working with clients and customers on financial issues. Financial Aid Officers must be organized and detailed in their approach to work.

Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Financial Aid Officer position.

• Knowledge :
• Finance and accounting
• Business planning how to organize legal documents and financial package data; develop and follow a systematic approach; and organize time
• Skills :
• Goal setting set reasonable, yet high targets, and create a plan for attaining those targets
• Interviewing discuss and convey financial concepts with students, understand student needs and resources, provide actionable guidance based on needs
• Experience : Experience in finance and accounting is critical to success as a Financial Aid Officer. Although not exhaustive, work experience in the following areas is highly valued :
• Financial Aid Services
• Mortgage Broker
• Financial Services / Lending

Education, Experience, and Training :

At Southeastern College, Financial Aid Officers assist prospective and current students in acquiring the necessary financial aid to help them attain their goal of higher education. A critical part of this endeavor is helping students understand the financial aid process and assist them in making the correct decisions. Thus, it is critical that Financial Aid Officers have, at a minimum, an Associates degree but an Bachelors degree is preferred and at least 2 to 4 years of finance experience and the willingness to work with students.