What are the responsibilities and job description for the Dental billing and insurance coordinator position at SouthEastern Dental Alliance?
We are looking for an office team member that is energetic and neat in appearance , friendly , self motivated . As a office manger you will lead by example and coach team to provide exceptional patient experiences.
- Maintain focus on a productive schedule that supports dentists and hygienists as they deliver high quality patient care and exceptional experiences.
- Work within budget guidelines to maintain supported office profitability.
- Manage accounts receivables including timely and accurate insurance claim processing and patient billing.
- Assist patients with applying for credit and other financial assistance.
- Coordinate daily team huddles, weekly team meetings and quarterly practice business meetings.
- Provide ongoing feedback, training and annual performance & salary reviews for team members within the practice.
- Serve as the point person for office management
- Verify practice invoices
- Clinical and non-clinical supplies ordering
- Schedule team members to ensure adequate shift coverage and facilitate requests for time off.
- Maintain protocols and guidelines as they relate to patient privacy (HIPAA) and team member safety (OSHA).
- Assist in the interviewing, on-boarding and training of new hires. duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
