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Instructional Technology Coordinator

Southeastern University
Lakeland, FL Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 3/18/2025
Job Details

FL - Main Campus - Lakeland, FL Full Time Bachelor's Degree Information Technology

Instructional Technology Coordinator

JOB SUMMARY

The Instructional Technology Coordinator reports to the Director, Instructional Technology Systems and Support Services. Working closely with the Instructional Design Team, the Instructional Technology Coordinator develops and ensures that the online learning experience supports the vision and design of SEU courses and learning experiences. The Instructional Technology Coordinator works with program owners and the development team to explore technologies that address the needs of the curriculum (e.g., simulations, virtual reality, interactive learning tools, content authoring software, etc.) and collaborates to recommend technologies that best meet instructional and assessment best practices. The Instructional Technology Coordinator is responsible for setting up and building online learning experiences according to the design specifications and desired functionality of the assigned project. The Instructional Technology Coordinator supports faculty and students in the appropriate application of educational technology to meet the needs of students with multiple learning styles within hybrid and online environments. This role will be responsible for introducing and incorporating appropriate technology for teaching and learning as well as handling and troubleshooting support-related issues that might arise in such use cases.

Additionally, the Instructional Technology Coordinator is responsible for the generation and oversight of all written documentation pertaining to instructional technology policies, practices, and processes. The Instructional Technology Coordinator is responsible for the management, guidance, and implementation of instructional technology in all functions of learning experiences, simulations, and interactive learning tools. This role focuses on troubleshooting, solving technical problems related to the delivery of learning and assessment materials, creating a consistent, seamless, user-friendly, and positive learning experience in the selected platform, and supervising all instructional technology affiliates. The Instructional Technology Coordinator also ensures that all aspects of the course work properly (hyperlinks, videos, sandboxes, third-party integrations) and collaborates with the instructional design team to ensure accessibility, asset management, content delivery, user experience, and universal design practice standards are met. The person in this role is responsible for the success of simultaneous projects, assessing risk, reporting progress, and communicating effectively with stakeholders to promote collaboration and accountability.



ORGANIZATIONAL RELATIONSHIPS

Reports to: Director of Instructional Technology, Systems, and Support Services

Supervisory Responsibility: None

Indirect Supervisory Responsibility: None





ESSENTIAL DUTIES - May include, but is not limited to the following:

  • Design, build, and operationalize digital learning and assessment content for new courses and learning experiences and attend to continuous improvement and technology innovations of assigned projects
  • Ensures pedagogical excellence in utilizing e-learning tools and environments from inception to completion; this includes, but is not limited to: instructional strategies, faculty training, student support, learning management systems, assessment techniques for measured learning, and appropriate integration of instructional technologies, troubleshooting, and best practices.
  • Ensure that quality standards are reflected in all aspects of the student experience
  • Collaborate with instructional design team members to build superior online course content that is supported by research-based best practices in online learning
  • Work with the instructional technology team to ensure the functionality of digital courseware, including the integration of assessment measures and learning artifacts in new and existing courses
  • Work with project managers and other team members to ensure all deadline dates are met throughout the design and development process
  • Conduct quality assurance reviews on courses and implement revisions
  • Assist with identifying and resolving challenges related to technology, to online delivery of content and assessments, and to the student experience
  • Identifies needs, requirements, and pricing for the use of educational technology, and the ongoing monitoring of these tools, software, and platforms
  • Stay informed about updates, changes, retiring assets, innovations, and opportunities related to SEU's selected platforms and delivery tools and processes
  • Train and mentor team members on assigned SEU technologies

ADDITIONAL/NON-ESSENTIAL DUTIES

All remaining duties are considered "nonessential" within the context of the ADA, which means that the function could be reassigned to another employee in order to allow a disabled individual to hold the position. Alternatively, the manager could try to provide a reasonable accommodation so that the disabled individual could perform the function.

LOCATION

Main Campus Hybrid (some remote, some main campus, and/or some other physical location)

Qualifications

EDUCATION

Required Education:

Bachelor's in Instructional Technology or relevant field.

Preferred Education:

Master's in Instructional Technology or relevant field.

LICENSES/CERTIFICATIONS

Preferred: Quality assurance training and certification (QM, CBEN, OSCQR, other)

Required:

EXPERIENCE

  • Two or more years of online university course design experience or curriculum development
  • Experience in online learning technologies and pedagogies
  • Experience with UDL, ADA, and copyright compliance
  • Experience with existing quality standards for course design
  • Proficient in learning management systems;

Preferred:

  • Background in learner experience design
  • Brightspace course admin experience preferred
  • Experience with competency-based learning
  • Post-secondary teaching and learning experience
  • Proven leadership in developing courses characterized by innovation in instructional design

Required:

KNOWLEDGE, SKILLS, AND ABILITIES

  • HTML5 knowledge
  • HTML coding skills with additional skills in CSS and Google Cloud
  • Current, solid knowledge of instructional design and learning theory
  • Demonstrated commitment to excellence and the advancement of Digital Learning objectives
  • Strong interpersonal skills and a history of positive results achieved collaboratively
  • Demonstrated ability to lead through influence across complex organizational structures
  • Demonstrated ability to learn new technologies, solve emergent technical problems, and share learnings and suggestions with a team to come to a quick, value-driven solution
  • Commitment to adding value to the team through efficiency and iterative development
  • Commitment to creating visually appealing, friction-free learning experiences for students in competency-based programs

Preferred:

  • HTML coding skills with additional skills in CSS and Google Cloud
  • Knowledge of available open educational resources (OERs)
  • Proven leadership in developing courses characterized by innovation in instructional design

WORK ENVIRONMENT



All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment.

  • This position is considered non-essential for the purposes of Emergency Response.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Must be able to travel to to and from Main Campus as required

Travel:

No

Schedule:

Monday through Friday 8 to 5

TRAINING

All New Hires And Employees Transferring Into a New Position Will Have a 90-day Probationary Period Within Which To Learn The Functions Of The Job And To Be Evaluated. Following The Probationary Period, The Employee Can Transition To Regular Status, Have The Probationary Period Extended In Order To Receive More Training, Or Employment Can Be Terminated. Required Compliance Training Is As Follows:

FERPA

Other institutional software training, as assigned.

SAFETY



  • SEU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment.
  • Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management.
  • Work-related injuries must be immediately reported to Security and Human Resources. When life or limb are at risk, please dial 911. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources within 24 hours of the incident.
  • Emergency Employees report for or must remain at work in emergency situations. Dismissal or closure announcements do not apply to this position, unless instructed otherwise by your direct supervisor or a member of the Leadership Team.

SCREENING

All full-time positions at SEU are deemed security-sensitive and require background checks. Employees required to drive their own personal vehicle, a rental car or an SEU vehicle in performance of their duties must pass an MVR records check and meet the requirements of the University’s insurance carrier in order to meet the requirements of the position.

DISCLAIMER

SEU is an at-will employer. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The employer retains the right to change or assign other duties to this position.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

SEU is committed to providing a workplace that is free from unlawful discrimination and harassment. All forms of discrimination against or harassment of a person because of his or her identification within a protected category are strictly prohibited and will not be tolerated. This prohibition applies equally to conduct by and against employees, vendors, visitors, and students.



Southeastern University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, sex (including pregnancy), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. The equal opportunity policy will apply in University programs and activities, and all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination and all other terms, conditions and privileges of employment. All employees of Southeastern University, by continued employment, agree to abide by the policies contained in the Employee Handbook and in the SEU Mission, Vision, Statement of Faith and Community Covenant.

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