What are the responsibilities and job description for the Catering Sales Manager position at Southerleigh?
About Us:
Join Southerleigh's Catering company "Sense of Occasion", a leading restaurant group with a growing catering division. We pride ourselves on delivering exceptional service, food quality, and memorable experiences for all of our events. We’re looking for a dynamic and driven Catering Sales Manager to oversee our catering sales efforts and ensure client satisfaction.
Job Overview:
The Catering Sales Manager is responsible for leading and managing all aspects of the catering sales department, driving revenue through event sales, maintaining strong client relationships, and ensuring the seamless execution of catered events. This role requires excellent communication, organizational, and negotiation skills, as well as a deep understanding of the catering and event planning industry.
Primary Responsibilities:
• Sales Strategy & Business Development:
Develop and implement sales strategies to drive catering revenue growth. Identify new business opportunities and foster relationships with corporate clients, event planners, and local businesses.
• Client Relations & Sales Process:
Manage the entire sales process, from initial inquiry to event execution, ensuring a personalized and seamless experience for clients. Conduct site visits, menu tastings, and event consultations.
• Event Coordination & Logistics:
Collaborate with operations and culinary teams to ensure all event details (menus, staffing, equipment) are executed according to client expectations. Communicate event requirements clearly to all departments involved.
• Proposal Creation & Negotiation:
Prepare detailed proposals, contracts, and event budgets. Negotiate terms and finalize agreements with clients, ensuring profitability and customer satisfaction.
• Marketing & Promotion:
Work with marketing teams to develop promotional campaigns, including digital marketing strategies and social media outreach, to increase brand awareness and drive leads for catering services.
• Client Follow-Up & Satisfaction:
Provide post-event follow-ups to ensure client satisfaction and develop repeat business. Address any issues or feedback promptly and professionally.
• Reporting & Performance Metrics:
Track sales performance and produce regular reports on event sales, revenue, and profitability. Monitor and analyze event sales data to refine strategies for future growth.
• Team Collaboration:
Collaborate closely with the kitchen, event staff, and management teams to ensure the flawless execution of events. Support the Catering Coordinator in planning and logistics.
• Financial Management:
Manage event budgets, cost control, and profitability, ensuring that all events meet the financial goals and requirements.
Qualifications:
• Proven experience in catering sales, event planning, or hospitality management.
• Strong negotiation, communication, and relationship-building skills.
• Ability to manage multiple projects and work well under pressure.
• Familiarity with CRM software and event management tools.
• Ability to work flexible hours, including evenings and weekends as needed.
Compensation & Benefits:
• Competitive salary plus commission.
• Health, dental, and vision benefits.
• Opportunities for career growth and professional development.
