What are the responsibilities and job description for the Treatment Planning Assistant position at Southern Dental Implants & Oral Surgery?
Job Description
The Treatment Coordinator plays a critical role in providing exceptional patient care and achieving the best clinical outcomes.
Responsibilities include greeting patients, answering phones, scheduling appointments, providing cost estimates, and collecting patient financial responsibilities.
- Provides concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
- Updates and maintains patient insurance information.
- Maintains doctor schedules to ensure efficient use of the doctor's time.
- Partners with clinical teams to ensure excellent patient experiences.
- Adheres to deadlines and prioritizes work against patient schedules.
