What are the responsibilities and job description for the Front Desk Receptionist position at Southern Eye Institute?
NATURE OF DUTIES: The nature of the duties is to assist the physicians by providing direct patient care in areas of check in, check out, appointment scheduling, handling payments, handling medical records, and correspondence. Performs clerical duties to assist the patients through registration in compliance of healthcare delivery standards. Treats patients in a caring warm professional manner. Cooperates with all team leaders and co-workers.
SPECIFIC DUTIES:
1. Answer phones, schedule appointments, check-in and check-out patients, work patient recall list to make appointments and send reminder cards, follow-up with no show appointments and correspond with patients for appointments, greet patients or customers in a friendly, professional manner. Obtain, complete registration, and present the EHR for the physicians/providers, techs, and medical staff to care for the patient and document in the record. This includes preparing the time studies, encounters, etc. Assist physicians with changes in schedules and confirming daily schedules. Enter electronic messages to other departments to assist with patient flow and document patient wait times. Perform appropriate and accurate documentation in the medical record as is applicable to patient service duties. Work returned mail for the clinic and billing office, scanning, order supplies, and assist with auto refract.
2. Assist Billing Department with collecting co-pays and patient balances. Be able to count money and balance each day. Provide billing department with clear copy of insurance cards and current demographic information. Check medical charts to ensure that insurance verifications are current and available for other personnel. Maintain HIPAA privacy and security and provide the SEI Notice of Privacy Practices to new patients or to any who request it.
3. Perform visual field testing on patients when necessary and assist in optical department when needed.
4. Other: Performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of Southern Eye Institute and in concordance with its patient philosophy.
Job Type: Full-time
Pay: From $18,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Houma, LA 70360 (Preferred)
Ability to Relocate:
- Houma, LA 70360: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18,000
