Demo

Life Insurance Claims Specialist

Southern Farm Bureau Life
Southaven, MS Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/5/2025

Exciting Opportunity : Join Our Claims Team as a Claims Specialist!

Company Overview : Southern Farm Bureau Life Insurance is a premier provider of life insurance and financial services, dedicated to serving our policyholders and communities with integrity and excellence. As a Claims Specialist, you will play a vital role in our Claims team, helping to uphold our commitment to quality service.

Location : Jackson, MS

Your Role and Responsibilities : As a Claims Specialist, you will evaluate and adjudicate claims, ensuring they align with our standards. Your essential responsibilities will encompass :

  • Reviewing and processing various types of claims (Death, Health, Group, Long Term Care) while calculating and disbursing benefits within your designated authorization limits.
  • Investigating death claims in your assigned states by analyzing the entire policy file to verify rightful payees and facilitating the authorization of advance payments when required.
  • Conducting thorough investigations on complex claims such as contestable and accidental death benefits to ensure accuracy and fairness.
  • Maintaining open communication with a range of stakeholders including agency personnel, beneficiaries, law enforcement, investigative bodies, attorneys, and medical offices regarding claims processing.
  • Resolving complex claims and conflicts efficiently, working alongside legal counsel when necessary for claims that might require litigation.
  • Tracking pending claims diligently to ensure timely resolution.
  • Reviewing and approving correspondence drafted by the Claims Service Representatives.
  • Ensuring comprehensive and precise documentation of each claim file.

Qualifications :

  • A Bachelor’s degree or an equivalent combination of education and relevant experience.
  • Basic knowledge of insurance practices is preferred.
  • Previous customer service experience is desirable.
  • Proficient computer skills are essential.
  • Strong judgment and excellent verbal and written communication skills.
  • Exceptional organizational abilities and multitasking skills.
  • Demonstrates integrity, effective communication, and a collaborative spirit in the workplace.
  • A commitment to meeting organizational goals and exceeding customer expectations.
  • Readiness to grow professionally and enhance your job knowledge.
  • Employee Benefits : We prioritize our employees' well-being and offer an outstanding benefits package that includes :

  • Health Insurance : Comprehensive coverage for you and your family, including onsite clinic access, preventive care, and mental health services.
  • Active Lifestyle Rewards Program : Incentives for maintaining a healthy lifestyle through fitness challenges and wellness activities.
  • Weight Management Programs : Tailored plans and support for achieving health goals.
  • Employee Engagement : Opportunities to connect through team-building activities and events.
  • Annual Family Events : Join us for our Company Picnic, Thanksgiving lunch, and Christmas Reception.
  • Onsite Café : Enjoy convenient access to healthy meals.
  • Learning & Development : Opportunities for continuous learning and tuition reimbursement.
  • Mentorship Programs : Pairing with mentors for professional growth.
  • Promotional Opportunities : Career advancement within the company.
  • Life Insurance and Pension Plans : Focused on your financial security and retirement planning.
  • Volunteer Days : Paid time off to engage in community service.
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