What are the responsibilities and job description for the Technical Support Specialist Warehouse Operations position at Southern Glazer's Wine & Spirits?
About Us
Southern Glazer's Wine & Spirits is a family-owned, privately held company with a 50 year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.
Job Summary
The Technical Support Specialist Warehouse Operations will provide technical support to warehouse operations, ensuring that all systems and equipment are functioning as intended. This role will serve as the initial point of contact for Tier 1 technical support, collaborating with other functional areas to identify opportunities for system integration.
Responsibilities
- Provide technical support to warehouse operations, including troubleshooting and resolving issues with equipment and systems
- Collaborate with other functional areas to identify opportunities for system integration and improvement
- Develop and maintain advanced processes for preventive maintenance, including predictive maintenance techniques
- Manage and maintain spare parts inventory, ensuring that systems are always ready for production
- Document and escalate issues to vendors and SGWS SCM support groups
What We Offer
We offer a competitive compensation package, comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. You will also have access to tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
