Manager, Change Management, Office of Strategic Management

What You Need To Know

The Office of Strategic Management (OSM), supports Southern Glazer's Wine & Spirits corporate, divisional and functional leaders with strategy development, executive decision making, and initiative implementation. Functioning as an internal consulting group, the team works in a fast-paced, collaborative environment with direct interaction with the company's senior executives and decision-makers. The small and flat team structure allows the team to be nimble and efficient, while at the same time exposing team members to various areas of the business.

Overview

As the Change Management Manager, you will play a key role in the design, implementation, and accelerated adoption of Southern Glazer's Wine and Spirits' strategic change initiatives. This role will focus on changes to organizational structure, business processes, systems, and technologies. The primary responsibility of this role will include creating and implementing change management strategies; developing stakeholder maps/change management plans; drafting effective communications; developing implementation/training plans and materials; and partnering with fellow OSM team members, business leaders, and project teams to support the "people side" of successful project execution.

Primary Responsibilities

1. Support OSM project leads and strategic project owners with developing and implementing key change management assessments and deliverables
2. Act as a coach to company and project leaders, educating them on change management to help them fulfill the role of change sponsors / agents
3. Partner with project / business unit / functional managers in understanding their change needs and provide recommendations for change management strategies
4. Support project teams in mobilizing a change management workstream and developing stakeholder analyses and associated change management plans
5. Develop and roll out enterprise-wide change management standards, templates and best practices
6. Drive communication efforts including the design, development and delivery of communications
7. Support training efforts by providing input on the design and delivery of training programs
8. Have familiarity with project management approaches, tools and phases of the project lifecycle—and what change management approaches are useful during the various phases of a project 
9. Identify, analyze and prepare risk mitigation tactics

Minimum Qualifications

1. Bachelor's degree focused on Business Administration/Management, Communications or related discipline in addition to a minimum of five years managing change management engagements, and/or accelerating adoption of large-scale organizational/business change, preferably in a management consulting capacity or corporate strategy department
2. An advanced degree with a focus on Organizational Behavior and/or MBA is desirable but not required
3. Change management certification or designation desirable but not required
4. Experience and knowledge of change management and principles, methodologies, and tools
5. Exceptional communication skills (written and oral) to facilitate large meetings and communicate with all levels of the organization
6. Excellent active listening skills in order to identify risks and/or resistance to organizational changes
7. Organized with a natural inclination for planning strategy and tactics
8. Excellent problem-solving skills and root cause identification skills
9. Excellent interpersonal and collaborative skills in order to effectively build relationships throughout the organization and be able to work with and through others
10. Ability to travel up to 20% of the time or as the business demands
11. Flexible and adaptable and able to work in ambiguous situations
12. Ability to influence others and move toward a common vision or goal
13. Resilient and tenacious with a propensity to persevere
14. Acute business acumen and a solid understanding of organizational issues and challenges

Physical Demands

1. Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
2. Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
3. May require occasional lifting/lowering, pushing, carrying, or pulling up to 15lbs