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Medical Receptionist/Front Desk

Southern Illinois Associates, LLC
Maryville, IL Full Time
POSTED ON 4/7/2025 CLOSED ON 4/11/2025

What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Southern Illinois Associates, LLC?

Company Overview

Southern Illinois Associates, LLC is dedicated to providing comprehensive mental health services through our psychiatric practice. Our team is committed to delivering meaningful and useful information about mental health, ensuring that our patients receive the highest quality of care.

Summary

We are seeking a Medical Receptionist to join our team at Southern Illinois Associates, LLC. In this role, you will be the first point of contact for our patients, responsible for managing front desk operations and ensuring a welcoming environment. Your contributions will be vital in supporting our mission to provide exceptional mental health services.

Responsibilities

  • Greet patients and visitors in a friendly and professional manner.
  • Manage phone systems to handle incoming calls and inquiries effectively.
  • Schedule appointments and maintain accurate patient records in electronic health systems such as Epic and eClinicalWorks.
  • Assist with medical collections and verify insurance information as needed.
  • Review documentation for accuracy and completeness before patient visits.
  • Maintain a clean and organized reception area to ensure a welcoming environment.
  • Provide exceptional patient service by addressing questions and concerns promptly.

Requirements

  • Proven experience as a Medical Receptionist or similar role in a healthcare setting.
  • Familiarity with electronic health record (EHR) systems, particularly eClinicalWorks.
  • Strong communication skills, both verbal and written, with an emphasis on patient interaction.
  • Ability to manage multiple tasks efficiently while maintaining attention to detail.

If you are passionate about supporting mental health care and want to make a difference in patients' lives, we invite you to apply for the Medical Receptionist position at Southern Illinois Associates, LLC today!

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: No less than 40 per week

Benefits:

  • Dental insurance
  • Free parking
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Psychiatry

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $16 - $20

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