Warehouse Coordinator - Greenwood SC

Warehouse Coordinator needed in Greenwood, SC

Southern Wholesale, an important part of the Southern Industries Home Improvement family of brands, is a top distributor of exterior building products for residential and commercial remodeling and new construction markets. Southern Industries Home Improvement, a FAMILY-OWNED COMPANY. It is the Southeast’s premier home remodeling company. With more than 350 employees and offices in 5 states. We offer more exclusive products than any other company in the Home Improvement Industry. Our company has over 58 years of experience and over 120,000 satisfied customers.

Position Summary

The Warehouse Coordinator has a critical role in our Greenwood location. The role is primarily responsible for serving and supporting our customers through the effective use of superior customer service that meets each customer's unique set of delivery and product requirements. This support can be face to face when a customer comes into our store to place an order, over the phone, or via email.

Schedule: 40hours Monday thru Friday

Job Duties

• Delivering Customer Service by responding to customer needs thoroughly in a timely manner with accuracy and detail
• Accurate order entry
• Order inventory for replenishment
• Develop and maintain a high level of product knowledge
• Field and resolve customer issues and questions
• Perform Warehouse Coordinator duties as needed
• Establish, develop, and service new customer accounts
• Provide quotes to customers and process customer orders
• Schedule product deliveries, and communicate deliveries to the customer
• Support Our Team in attaining the overall goals and objectives of the business unit
• Operate in a safe manner and maintain a safe work environment
• Follow and execute any additional direction given that will assist in obtaining the overall goals and objectives of the organization
• Other duties as necessary
  
  

Required Education, Experience & Skills

• Well versed in online ordering and excellent computer skills, with the ability to learn and embrace new technology
• Ability to navigate a fast paced continually changing environment, multi-task and make business decisions
• Composed under pressure
• Results Driven, Initiative-taking and Enthusiastic with a positive attitude
• Effective Time Management
• Organized and Detailed Oriented
• Excellent Communication Skills - Written, oral and listening
• Valid drivers license and reliable mode of transportation
  
  

Physical Requirements

• Frequent standing, walking, bending
• Lifting requirements of up to 100 pounds
  
  

Work Environment

• Warehouse environment and office space
• This position will primarily work in a facility where forklifts are present
• Frequent use of company communication devices is required such as a computer, cell phone, and printer
  
  

Preferred Experience & Skills

• Preferably 2 years' experience in a retail/wholesale environment with demonstrated success working with customers
• Salesforce, Microsoft Excel, Office, and Outlook experience
• General knowledge of the building industry
• Ability to operate a forklift is a plus
  
  

Benefits

• Employees (and their eligible family members) are eligible for medical, dental, vision, life and disability insurance. Employees are also eligible to participate in our company's 401(k) plan that provides matching contributions.
• We offer a wellness day, annual PTO pay and paid holidays throughout the calendar year.
• Opportunities for growth within the company.