What are the responsibilities and job description for the Hotel Sales Manager position at Southern Management Companies, LLC?
GET TO KNOW SOUTHERN :
Southern Management is the largest privately owned property management company in the Mid-Atlantic region. We own and manage apartment communities, hotels, mixed-use and commercial properties, but our business is people. We empower our team members to do the right things, in the right ways, for the right reasons. Be part of something worthwhile. Be part of the Southern Difference. Join our team!
GET TO KNOW THE HOTEL AT ARUNDEL PRESERVE :
The Hotel at Arundel Preserve (Hotel Arundel) is the premier independent hotel in the BWIHanover market close to Columbia, Baltimore, Annapolis and Washington DC. As an upscale property with two unique full-service restaurants, an extensive fitness center and indoor pool, along with 12,000 sq. ft. of meeting space, it is perfect for both business travelers, leisure guests and groups. As a part of Southern, we focus on providing the same experience to our team members through personal engagement, a comprehensive benefit program, and unmatched training and growth opportunities. We are looking for high-energy, personally motivated leaders to help us make the Southern Difference both internally and for our guests and visitors!
WHAT WE ARE LOOKING FOR :
The Hotel at Arundel Preserve is seeking a dynamic, engaging, experienced sales professional who has demonstrated the ability to pursue, build, and fortify relationships in the business community. The ideal leader is an aggressive prospector with market-leading closing skills and the ability to lead by example, working within a strong and outgoing team environment.
WHAT WE EXPECT FROM YOU :
- Actively be engaged in the sales process from prospecting to closing
- The ability to travel for trade shows or customer interactions, this may require plane and out-of-town accommodation
- Negotiate guest room rates and / or hotel services within approved booking guidelines
- Accurately produce and review all sales contracts, rate agreements
- Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients
- Actively prospect and qualify new business including outside direct sales and out-of-market travel from time to time
- Arrange and conduct special events, site inspections and off-site presentations for potential clients
- Participate in appropriate organizations, networking events and attend trade shows per market segment
- Produce monthly sales-related reports & sales forecasts for assigned areas of responsibility
- Track activities in Hotel's sales and catering system including all notes, actions and details related to sales activities
- Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day
- Achieve / Exceed monthly sales goals
- Ensure unresolved incidents are reported to Manager / Supervisor
- Familiarity with all hotel services / features and local attractions / activities to respond to guest inquiries accurately
- Contribute to the team's success by accomplishing tasks and assisting with projects as needed
- Maintain knowledge and compliance with departmental policies, service procedures, and standards
- Strong ability to work independently
- Availability during peak operating times, i.e. : Weekends, Holidays and Special Events
- Work as a team member to ensure our guests have the best possible experience
- Attend department meetings and training sessions as necessary
- Support Southern Management's Mission, Vision, and Values
- Comply with all Southern Management's policies and procedures
- Perform various other duties as assigned by Director
- Lead by example, be a positive example for team in action and attitude
- Work collaboratively with others to analyze and improve work processes
- Positive interaction with all levels of management and vendors
JOB KNOWLEDGE & SKILLS :
QUALIFICATIONS :
