Weekend Wellness Check Case Manager

Mission Statement

We serve with care. Assisting families and individuals throughout Southern Nevada to overcome barriers and attain self-sufficiency through direct services, training and referral to community resources. Ending homelessness on youth, one family, one individual at a time.

Benefits Of Working At HELP Of Southern Nevada

15 paid Holidays

Birthday Holiday

Paid sick and vacation time

403B

90% of the employee only premium is paid for Medical, Dental, Vision, and Life Insurance

Employee Assistance Program (EAP)

Adult Housing Programs

Weekend Well Check Support Staff

Hours: Thursday - Sunday

Status: Full-Time

Reports to: Adult Housing Program Supervisor & Director

About The Department

The Weekend Well Check Support Staff focuses on conducting safety checks for participants who exhibit behavioral challenges. Promoting a secure and supportive atmosphere during weekend hours helps maintain a safe and stable environment.

Job Summary

The Weekend Well Check Support provides safety checks for clients with behavior issues under the supervision of the Adult Housing Program Supervisor and Director.

• Support clients in permanent supportive housing, to promote residential stability
• Effectively advise public social services programs and assist clients with the applications and follow-up to ensure services were received
• Assist clients with shopping, laundry, and moving into an apartment, which may include bending, squatting, lifting, pushing, pulling, and simple grasping
• Provide follow-up services that intensive case managers may request
• Connect clients with wrap-around services through other programs offered at HELP, including Workforce Services Job Readiness Workshops, Energy Assistance Program, holiday programs, etc.
• Connect clients with mainstream programs, including but not limited to, Medicare, and SSI/SSDI.
• Provide clients with referrals and resources for other social services and partner agencies.
• Communicate effectively and maintain boundaries with individuals from a variety of social, cultural, and economic backgrounds.
• Enter case notes in into HMIS daily reflecting activities of the client's progress and services provided
• Provide transportation for lower functioning clients ensuring appointments are kept and those clients are receiving all services required to achieve their goals on their Case Plan
• All other related duties as assigned by management for the needs of HELP of Southern Nevada
  
  

The ideal candidate will possess the following knowledge, skills, and abilities:

• Knowledge of local social service agencies, programs, and issues as they pertain to the local unhoused population
• Ability to remain ethical in all aspects of business dealings
• Knowledge of applicable statutes, ordinances, and codes.
• Knowledge of social service work, and interviewing/referral techniques
• Ability to analyze situations accurately, adopt an effective course of action exercise, and use appropriate judgment in crisis situations
• Communicate effectively with persons from a variety of social, cultural, and economic backgrounds, and possess a demonstrated understanding of and sensitivity to culturally diverse populations.
• Effective written, verbal, and listening skills. Independently initiates and responds to correspondence.
• Ability to be flexible, quickly adjust to shifting priorities, while remaining organized
• Establish and maintain cooperative working relationships with clients, fellow employees, other agencies, and the general public
• General computer knowledge, and the ability to use Microsoft Office software
• Ability to work flexible hours, as required by the client caseload
  
  

Required Qualifications

• Proof of Highschool Graduation or GED
• Active Nevada drivers License with clean MVR
• 2 years' experience with data entry, compliance, accounting, or related field
• Previous experience working with unhoused population
  
  

Preferred Qualifications

• Bachelor's Degree in Social Work or related field