Conferral Assistant Registrar I

We are one growing team with one powerful goal - and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we're committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

This position will partially be based in the following office location.

However, partial remote work from the following states may also be considered: Massachusetts, Maine, Vermont.

The Opportunity

Southern New Hampshire University (SNHU) is looking for a collaborative team player to fill the position of Conferral Assistant Registrar I within the Office of The University Registrar. Reporting to the Senior Assistant Registrar for Conferral you will be asked to contribute to the efficient operation of the Student Records and Conferral team, which is responsible for the student record up to the completion of the program. You will focus on the maintenance of the program evaluation and the accurate audit and conferral of student programs while maintaining the integrity of university policies. You will ensure best practices, which includes application of available tools, university systems and policies by:

• Deliver customer service while serving on the "front lines" of the main Registrar telephone line as a periodic "Go to Person" (G2P) or when/if working on campus to students, faculty, and staff with registrar-related questions.

• Carry out assigned commencement responsibilities.

• Be a resource for team members.

In this Role You'll Get To:

• Ensure learners receive quality experiences by assisting students, staff, and faculty in a manner that is sensitive to the issues at hand while complying with institutional procedures.

• Identify, correct, and collaborate to reduce/correct data inaccuracies to ensure accurate learner records.

• Identify process inefficiencies.

• Conduct daily second audits for students who have submitted a petition for conferral, and record and update remaining program requirements.

• Ensure students receive degree audit results.

• Complete final program audits to ensure program requirements are satisfied.

• Confer students and apply appropriate Latin Honors.

• Manage Service Portal requests and provide accurate information on program questions to university members.

• Research academic program deficiencies by looking into Petitions to Amend Degree Requirements, exceptions and overrides, transfer credits, and problems with academic programming.

What we're Looking For:

• Have a bachelor's degree from an accredited college or university and the equivalent relevant work experience.

• Complete two successful years of experience working in a professional setting.

• Exhibit accuracy and strong attention to detail.

• Exercise good judgment and demonstrate critical thinking skills.

• Exhibit Emotional Intelligence skills such as self-awareness, empathy, and intrinsic motivation.

• Possess a growth mindset and resiliency while navigating change.

• Manage competing priorities under time constraints.

• Collaborate and work well independently and on a team.

• Possess creative problem-solving and analytical skills.

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we'll shape the future of education by transforming lives-beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Remote work disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.