Financial Coordinator

Role: Financial Coordinator

Job Type: Full-time, Hourly

Reports To: Practice Manager

Pay Range: $20.00-$23.00

Job Duties:

• Submit all initial and periodic claims for new and existing patients.
• Entering insurance data in Practice Management System.
• Verifying the patient’s health insurance benefits prior to patient arriving for exam.
• Follow up with insurance companies to ensure processing/payments or refunds and notify patient transfers or discontinued treatment.
• Post all charges, payments, adjustments and discounts with appropriate justification and comments in the Practice Management System.
• Submitting documentation to insurance companies and/or Clearing House.
• Credential/Re-credential the practice with new insurances or existing in-network insurance groups.
• Lead patients throughout the entirety of their treatment, new patient phone call, greeting them at the door, scheduling their next visit, and assisting them with payments.
• Reconciliation of bulk payments to Practice Management System.
• Monitoring weekly, monthly and quarterly reports including AR to confirm payment from clients and insurance companies.
• Complete day/month end reporting and reconciliation.
• Preparing financial agreements and entering contracts in Practice Management System.
• Explaining financial agreement and insurance benefits to patients.
• Ensure all patients are placed in the appropriate active status for accurate tracking.
• Renegotiate financial agreements as needed to maximize collections.
• Responsible for petty cash.
• Deliver superb customer service while meeting the practice's needs.
• Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this

position. Duties and responsibilities may change with or without notice.

Essential Job Skills:

• Communicates effectively and respectfully to Doctor and team
• Ability to demonstrate reliability and responsiveness to patients and team
• Excellent organizational and multi-tasking skills
• Establish and maintain good working relationships with various stakeholder groups
• Works collaboratively with administrative functions
• Shares and receives information, concerns and feedback in a supportive manner
• Ability to participate towards a common goal, reinforcing individual capabilities
• Practice shared accountability with other team members
• Ability to show empathy

Minimum Requirements:

• High School Diploma or GED
• 1-2 years recent experience in dental environment
• Dental/Medical insurance verification, claims and credentialing experience required.
• Must be well versed in insurance terminology
• Position requires heavy phone work and computer literacy
• Valid driver’s license

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

• Sitting, standing, walking for much of the day
• Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
• Bending and reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO