Training Center Coordinator - American Heart Association

To be considered you must download and complete the requirements in the application packet located at https://www.sremsc.org/careers/

RESPONSIBILITIES:

Under the supervision of the EMS Training Coordinator, coordinates all aspects of the American Heart Association (AHA) Training Center activities including program marketing, contract instructors, contracting courses, instructing courses, and provides administrative and clerical support to other SREMSC staff and program aspects as needed. This position may require working occasional evenings or weekends for course instruction when necessary. Some travel may be required to perform site visits and instructor monitoring.

DESCRIPTION OF DUTIES:

Coordinate all aspects of the AHA Training Center contract, including supporting the AHA training network, processing course rosters, issuance of cards, maintenance of database, records and inventory, submission of AHA Training Center reports and assisting instructors and potential students.

Perform all AHA duties in a manner consistent with the current AHA Program Administration Manual (PAM). Maintain and update all AHA Instructor files, comply with all policies and procedures of the AHA.

Maintain substantial working knowledge for the details of the AHA Training Center in relation to the AHA program administration manual, ensuring the ability to answer program questions and identify issues as they arise.

Maintain and update all AHA Instructor files, complying with all policies and procedures of the American Heart Association.

Contract with and oversee SREMSC AHA Training Sites. This includes bi-annual site reviews and evaluations.

Market and contract AHA courses (BLS, Heartsaver, HeartCode, PALS, ACLS, etc.) to community businesses and maintain related contracts.

Maintain an AHA Basic Life Support Health Care Provider level instructor card. If eligible, additionally become a PALS and ACLS instructor.

Teach AHA classes and perform skills checks as scheduling and instructor qualifications permit.

Contract with instructors to teach in-house and external AHA courses as needed.

Enter scheduled AHA classes in Enrollware and assign job codes for classes. Work with Resource Coordinator to have scheduled AHA classes posted on the website.

Maintain all SREMSC AHA course files in hard copy and E-file and provide to the Regional Training Manager for review.

Serve as Training Center Faculty in BLS and as qualifications permit -ACLS and PALS.

Work with the Training Department to maintain AHA related training equipment, supplies and post course cleaning of equipment and supplies.

Attend scheduled AHA meetings.

Invoice billable services, process payments, write sales orders and purchase orders, maintain incoming and outgoing AHA inventory ensuring that outgoing materials are invoiced in a timely manner using the appropriate accounting system software.

Maintain an inventory of AHA program materials and AHA resale items - (Books, cards, etc.), order and receive program materials from vendors as needed and process AHA resale orders. Perform a regular inventory of AHA resale stock.

Provide back-up clerical and administrative duties for other staff members as needed. Answers phones and assists customers when needed to maintain office coverage.

Maintain the integrity, confidentiality and security of all employment related materials.

Maintain the security of all aspects of the State of Alaska EMT examinations and testing processes.

Know how to perform opening and closing of the office per established procedures.

Perform effective use of various computer applications and software to perform assigned work and special projects, such as Microsoft Office applications, Enrollware, accounting software, etc.

Maintain all certification and licenses required for this position.

Maintain a positive work atmosphere through effective interactions and communication with co-workers, customers, and management.

Other special projects and duties as assigned.

REQUIRED QUALIFICATIONS

• Minimum High School Diploma or equivalent required.
• Current AHA BLS Instructor certification
• Demonstrated three years of increasing responsibility in administrative office work.
• Knowledge of and experience with Microsoft Office to include Access, Word, Excel, SharePoint and Outlook. Knowledge of web-based applications such as Enrollware.
• Effective interpersonal skills to work in a small office environment.
• Strong interpersonal and communication skills, both oral and written.
• Strong customer service orientation.
• Ability to establish positive working relationships with diverse groups and individuals.
• Attention to detail
• Valid Alaska driver's license with clean driving record.
• Ability to pass background and past employment screening.

PREFFERED QUALIFICATIONS

• Associates or Bachelor’s degree.
• AHA ACLS and PALS Instructor Certified
• EMT 1 or higher certification
• Billing and Invoicing experience
• Marketing and Advertising experience
• Inventory Experience

This position will be open until filled.

Job Type: Full-time

Pay: From $23.68 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

• List any experience or certifications that you feel will assit in this position.

Education:

• High school or equivalent (Required)

License/Certification:

• AHA Basic Life Support Instructor Certification (Preferred)

Work Location: In person

Salary : $24