What are the responsibilities and job description for the Full- Time Orthodontic Treatment Coordinator position at Southern Smiles Orthodontics & Pediatric Dentistry?
Job description
About us
Southern Smiles Orthodontics and Pediatric Dentistry, is looking for an experienced treatment coordinator who is patient, kind, and compassionate about working with children. We are a family oriented, high energy, modern practice, looking for a full-time team member! If you are someone who LOVES working with children, is team oriented, loves building long lasting relationships with patient families and teammates, all while working in a fun office environment this could be the job for you!
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Consult, educate, and present patient treatment plans
- Take new patient records to include intramural photos and panoramic x-rays
- Lead marketing and promotional events to stimulate new patient growth
- Schedule appointments and confirm new patient appointments
- Maintain new patient records and files, ensuring accuracy and confidentiality
- Assist with insurance verification and billing processes
- Coordinate letters and referrals to other dental providers
- Provide excellent customer support by addressing inquiries and assist in resolving issues promptly
- Perform general clerical duties such as data entry, filing, and proofreading documents
- Assist with project coordination and other duties as needed
Experience:
- High school diploma required
- 2 years previous front office experience in a dental office environment preferred
- Previous experience in customer service, phone etiquette and data entry
- Self-driven and professional
- Excellent typing, written and verbal communication skills
Attention to detail and accuracy while multitasking. This position offers an opportunity to work in a dynamic dental office environment. We provide competitive compensation and benefits packages. If you are a motivated individual with excellent customer service skills, we encourage you to apply for this position.
Hours: Monday - Thursday 7:15 am - 5:00 pm (Closed for lunch from 12:15 pm -1:15 pm). Friday from 8:00 am to 12:00 pm. (Please note we have two office locations. One in Cary and one in Clayton. The orthodontic team works in both locations and this position would require the selected candidate to work in both locations.)
This is an excellent opportunity to work with a well established fantastic team!
Interested and qualified candidates can reach us via email at: lisa@carypediatricdentist.com. Please do not contact the office directly. Please include an introduction of yourself and a copy of your resume and qualifications. Additionally, please follow the below link to take a personality test. Please screenshot the results and attach to your email. Please do not send a link back with the results as it will come up blank. Thank you.
https://www.humanmetrics.com/personality/test
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $20 - $22