What are the responsibilities and job description for the Administrative Coordinator/ Assistant Community Manager position at Southern States Management Group, Inc.?
Job Description: Provide office and client support services in the day to day management of community association clients. The ideal candidate would have exceptional verbal and written communication skills, be very tech savvy, customer service oriented, organized, have serious attention to detail, and is able to work in a fast-paced environment. Previous experience in condominium/homeowner association, real estate, land development, construction and/or insurance industries preferable. We are looking for someone who takes ownership of their role.
Job Duties: Perform a number of duties, including greeting office visitors, answering inquiries (in person, over the phone, and electronically), responding to requests for information, and keeping community records organized. Basic knowledge of computers and word programs needed. Must have excellent communication skills and be personable. Additional duties, may include the following:
· Receive and log client work orders and other correspondence.
· Organize, digitize, archive, research, etc. client records.
· Assist in preparation of meeting notices and board meeting packages.
· Attend board & committee meetings as requested.
· Compose written correspondence as requested.
· Transcription of meeting minutes.
· Manage office supply inventory and arrange for servicing of technology.
· Manage ongoing office calendar and board meetings and scheduling of onsite conference rooms.
· Publish bulk communications via community engagement tools and emails.
· Assist in coordinating/scheduling onsite client-vendor visits.
· Receive and process mail daily.
· Maintain and update vehicle decal information, as appropriate.
· Code and process owner payments via remote capture scanner.
· Prepare and submit check requests, as appropriate.
· Assist in preparation of Requests for Proposals (RFPs) and the drafting of scope of work needs.
· Conduct research and make requests of vendors, insurance agents and all other professional affiliations as directed by community managers.
· Assist with and attend company and client events as necessary.
Skills and Capabilities:
· Ability to work effectively and efficiently in a dynamic environment.
· Ability and flexibility to prioritize and reorganize multiple ongoing tasks & projects.
· Strong interpersonal and organizational skills.
· Ability to communicate verbally and written in a clear and concise manner.
· Ability to work independently with little supervision and to handle difficult situations tactfully.
· Ability to make decisions and follow instructions.
· Reliability and punctuality are a must.
· Familiarity with homeowner associations and condominiums is a plus.
Job Type: Full-time
Formal Education: Minimum of high school diploma or GED. Florida Community Association Manager License (or completion of prelicensure requirements) is a plus.
Technical Capabilities: Proficient with Microsoft Office suite and web-based applications and a high comfort level with general office machines (copiers, scanners, phones, etc.).
Other Requirements: The staffing environment for this position is that of a clerical or office setting. This position routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, etc. This is a largely sedentary role however sufficient mobility to access various locations throughout the community is necessary.
Job Type: Full-time
Pay: $31,200.00 - $37,440.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $31,200 - $37,440