What are the responsibilities and job description for the Consultant position at Southern States Material Handling?
Southern States Material Handling is more than just forklifts- we offer complete warehouse solutions! We pride ourselves in successfully partnering with our customers to offer resolutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, automation and warehouse organization, Southern States ToyotaLift solves problems.
As Consultant with Southern States Toyotalift: Contribute to making Southern States Material Handling a leader in the material handling industry by travelling within an assigned territory to drive business growth by developing and implementing sales strategies to identify new customers as well as pursue further solutions with existing customers. The Consultant will strategically offer the full array of Southern States Material Handling warehouse solutions. They will acquire new business by designing, presenting, and negotiating new customer solutions with a leading focus on “new” equipment and solutions.
Come be a part of our Toyota family!
Top of the Line Benefits!!
- 401(k) with company matching
- Dental insurance
- Health insurance
- Vision Insurance
- PTO and Vacation
- Paid Holidays
- Flexible Spending Account
- Life Insurance
- Tuition Reimbursement
What we're looking for:
- Outside sales, B2B experience strongly preferred.
- 2-5 years in industrial equipment sales or similar industry with a proven track record in growing sales volume strongly preferred.
- Must be willing to travel in the Florida and Georgia market, depending on assigned territory.
- Excellent verbal, written, interpersonal, and oral presentation communication skills.
- Excellent analytical and problem-solving skills. Ability to prioritize, manage time and organize tasks according to needs.
- Superb customer service skills- to listen to the needs of a customer and address excellently.
- Excellent interpersonal skills to work with a wide variety of people building to build relationships and network effectively.
- Possess confidence and self-assuredness to succeed in sales and persuasion.
- Ability to create and deliver presentations tailored to the audience's needs.
- Capable negotiator. Clearly communicates goals, interests, and positions during discussions.
- Highly motivated and target driven with a proven track record of meeting and exceeding sales goals.
- Able to work efficiently with minimal guidance or supervision.
- Proficient in Microsoft Office Suite products
- Must possess physical endurance to be on their feet for long hours and spend most of the time travelling between locations.
Education and Certification Needed:
- Bachelor's degree preferred.
What you'll Do:
- Develop and implement effective sales strategies to drive business growth in assigned territory by identifying opportunities at customer locations and presenting impactful solutions to customers about Southern States' products and services including new, used, battery, electric and specialty warehouse equipment, service, racking systems, and automation.
- Plan daily schedule and routes to travel by personal car to both prospective and current customer locations daily.
- Consistently track, meet, and exceed sales goals and quotas aligned with company objectives within schedule identified.
- Build and maintain relationships and manage accounts with current customers by helping to identify business needs, offer new products, product improvements with professional and technical knowledge.
- Target and convert new targeted A/B customers as well as any businesses in defined territory (by zip codes) through proactive prospecting and lead generation through planning and persistence. Responsible for growing customer base by making cold calls, visiting in person new leads, or taking calls from prospective customers or other methods.
- Network and actively build relationships with customers using persuasive techniques, regularly contact customers to discuss current needs; have a plan for follow up.
- Responsible for maintaining and using knowledge of company products and services to connect and generate solutions for customers and to answer any questions about products.
- Develop sales strategies, techniques and tactics based on customer feedback and market environment. Keep abreast of best practices and promotional trends.
- Analyze territory and market potential.
- Develop creative and tailored client proposals by working to identify customer pain points to provide warehouse solutions, highlighting how this solution solves customer problems.
- Perform and present cost-benefit and needs analysis studies to present to customers as evidence to prove customer need.
- Schedule and perform product demonstrations with potential customers.
- Work closely with Regional Solutions Leader on account planning and pricing decisions.
- Create various financing options / terms to help a customer confidently agree to payment for the new solutions purchased.
- Utilize developed proposals with new products, updates, and features to negotiate contracts, prices & terms with customers.
- Responsible for collaborating with Solutions team coordinators to ensure all documentation like invoices and contracts are documented.
- Coordinate with Service Advisors on certain accounts to provide service solutions.
- Communicate with management regarding all pertinent activities of customer accounts to keep them abreast of all phases of account relationship progress.
- May help customers arrange initial payment by accepting a check on behalf of the company or connecting them to proper internal personnel for credit card or electronic payments.
- Perform customer check-ins with existing customers at and around delivery of new equipment and implementation of services to assure great experience and answer any questions.
- Expedite the resolution of customer problems and complaints by communicating with proper internal associates to maximize customer satisfaction.
- Generate and submit sales reports to management as needed.
- Mon-Fri 8am – 5pm
- Travel- Up to 90%
- Ability to work on your feet for extended periods of time.
SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.
Requirements:
EXPERIENCE:
- 2-5 years of industrial sales and service and some mechanical aptitude preferred
- Proficient computer skills including Internet, Microsoft Word, Excel, and PowerPoint.
- Excellent verbal and written communication skills
- Ability to multi-task
- Possess organizational and time management skills
- Customer oriented including customer service and interpersonal skills
- Ability to critically think and problem solve
- Dependable
EDUCATION: * Bachelor's degree or equivalent work experience desired.
