What are the responsibilities and job description for the Government Sales Administrator position at Southern Tire Mart?
Job Description
Job Description
We are seeking a Government Sales Administrator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities :
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications :
Company Description
Southern Tire Mart was founded in 1973 by Ernest Duff in Columbia, Mississippi. Today, as the company now has locations from coast to coast, sons, Tommy and Jim Duff, are still at the helm doing everything they can to make our team members and customers happy. STM has grown into the nation's #1 truck retreader in North America since 2007, the #1 Commercial tire dealer in the US since 2008, and the #1 commercial tire dealer since 2012. All while maintaining best-in-class service and caring for its employees like family. As an employee-focused company that believes in rewarding success, we take great pride in hiring talented, hard-working people. Join our team and keep America rolling!
Culture Statement :
Southern Tire Mart transports the future of America's transportation industry with a network of exceptional employees. Our employees are driven by traditional values, held strong by a family-founded and family-owned business - ready for the long haul. Because we invest in all aspects of the tire business, STM provides opportunities for diverse talents and limitless advancement for our employees. We are grow-minded and committed to fostering your own personal growth. Together, we work to keep America rolling.
Company Description
Southern Tire Mart was founded in 1973 by Ernest Duff in Columbia, Mississippi. Today, as the company now has locations from coast to coast, sons, Tommy and Jim Duff, are still at the helm doing everything they can to make our team members and customers happy. STM has grown into the nation's #1 truck retreader in North America since 2007, the #1 Commercial tire dealer in the US since 2008, and the #1 commercial tire dealer since 2012. All while maintaining best-in-class service and caring for its employees like family. As an employee-focused company that believes in rewarding success, we take great pride in hiring talented, hard-working people. Join our team and keep America rolling! Culture Statement : Southern Tire Mart transports the future of America's transportation industry with a network of exceptional employees. Our employees are driven by traditional values, held strong by a family-founded and family-owned business - ready for the long haul. Because we invest in all aspects of the tire business, STM provides opportunities for diverse talents and limitless advancement for our employees. We are grow-minded and committed to fostering your own personal growth. Together, we work to keep America rolling.
