What are the responsibilities and job description for the Dispatcher/Logistics Coordinator position at Southern Wrecker and Recovery?
Company Name: Southern Wrecker & Recovery, LLC
Job Title: Dispatcher/Logistics Coordinator
Job Type: Part-time
Benefits: Medical, Dental, Vision, 401K, PTO, Vacation
Summary: Dispatch team members are the point of contact for drivers and clients, coordinating to balance customer needs with drivers' health and safety. The Dispatcher - Logistics Coordinator Supervisor is committed to professional development of the Dispatchers and establishing a long-term career.
Duties and Responsibilities of the Dispatcher/Logistics Coordinator include the following:
- Call management includes record call information, maintain details of each call, courteously update customers with call information.
- Use GPS systems to monitor fleet/drivers.
- Oversee driver commission reports.
- Create weekly schedules for Dispatchers.
- Complete employee reviews on a 30-day, 90-day, and annual schedule.
- Audit incoming customer calls.
- Oversee customers concerns and issues with a problem-solving positive attitude.
- Complete assignments from Manager in a timely and professional manner.
- Direct job pricing per customer needs.
- Load Planning.
- Ability to work unsupervised.
- Ability to multitask.
- Ability to communicate (oral and written), with customers, co-workers, and management.
- Strong problem-solving skills.
- Ability to maintain a clean and orderly workstation.
- General computer knowledge (word, outlook, excel, various Microsoft applications) and typing skills.
- General knowledge of internal fleet/equipment.
- General knowledge of customer’s fleet/equipment.
- Other duties may be assigned.
Preferred Qualifications:
- 2 Years of Supervisory experience in the Logistics Industry
- Logistics Industry focused
Reasoning Ability: Ability to solve practical problems and deal with a variety of specific variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Work Schedule: 6:00am – 6:00pm Friday, Saturday and Sunday
Compensation: $18.00 - $23.00 an hour
Job Types: Full-time, Part-time
Pay: $18.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
Experience:
- Dispatching: 1 year (Required)
Work Location: In person
Salary : $18 - $23