What are the responsibilities and job description for the Training Specialist position at SouthernCarlson, Inc.?
Training Specialist – Omaha, Nebraska
Are you passionate about helping others succeed? Do you thrive on empowering people with the knowledge and skills they need to excel in their roles? If so, we want you to join our exceptional team as a Training Specialist at SouthernCarlson!
What You'll Be Doing:
Manage and maintain SouthernCarlson Academy, our Learning Management System (LMS).
Collaborate with departments to identify and address training needs.
Develop engaging training content using Canva, Camtasia, and Litmos.
Analyze user engagement reports to enhance training effectiveness.
Provide user support, including troubleshooting and credential resets, in a timely manner.
Organize and coordinate in-person training sessions as needed.
What Makes You a Great Fit:
Exceptional customer service skills with a passion for helping others.
Strong organizational skills and keen attention to detail.
Ability to multi-task and prioritize effectively in a dynamic environment.
Excellent verbal and written communication skills.
Strong ability to build relationships and work collaboratively across teams.
Experience with Canva, Camtasia, and Litmos is a plus.
