What are the responsibilities and job description for the Customer Service Representative position at Southland Insurance Agency Inc State Farm?
Job Description
Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.
Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
Paid Time Off (PTO)
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
- Maintain an upbeat, positive and enthusiastic attitude daily.
- Weekends off
- Night off
- Willingness to learn and be coachable.
- Proficient in Microsoft Word, Excel, and various window applications.
Requirements
Must Be Willing To Obtain Property and Casualty License
- Professional phone etiquette
- Ability to perform client focused needs analysis meetings
- Career minded vision
- Follow through and exceed current and prospective client expectations
- Multi-tasking skills
Salary : $37,000 - $40,000
