Demo

Customer Service Representative

Carelinc Medical Equipment
Grand Rapids, MI Full Time
POSTED ON 4/6/2025
AVAILABLE BEFORE 6/6/2025

Side effects of working here may include: excessive caring, occasional high-fives, and full benefits.


What You’ll Do (Besides Being a Legend!)

The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs. This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude.


What You Bring to the Team!

Excellent interpersonal and communication skills

Able to pass background check as it pertains to the position.

A knack for problem-solving and making things easy to understand.

A kind and helpful attitude (because we work with CARE!).

A commitment to confidentiality, because trust is everything.


How We CARE at CareLinc!

At CareLinc, we follow our CARE Standards, which means:

Community – We work together, help each other, and make every interaction positive.

Accountability – We grow, learn from feedback, and focus on solutions, not problems.

Relationships – We listen, assume positive intent, and build strong relationships.

Empathetic – We understand and support each other, making sure our workplace feels welcoming and inclusive.


Why You’ll Love It Here!

A team that values what you do.

A supportive, fun, and friendly culture.

Opportunities to grow and learn.

Competitive pay, great benefits, and a company that CARES about YOU!


Ready to join the adventure? Apply today!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Work Location: In person

Salary : $15 - $17

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