What are the responsibilities and job description for the Parts Sales Manager position at SOUTHLAND POWERSPORTS & OUTDOOR EQUIPMENT?
A Parts Specialist is responsible for managing and selling parts, ensuring customer satisfaction, and maintaining accurate inventory records. They assist customers in identifying and sourcing the correct parts, handle customer orders, and may also be involved in inventory management, ordering, receiving, and processing returns. Key Responsibilities of a Parts Specialist:
- Customer Service:Assisting customers with part identification, providing quotes, and processing orders, both in-person and online.
- Inventory Management:Maintaining accurate inventory records, managing stock levels, and ordering new parts as needed.
- Order Processing:Handling customer orders, picking and packing parts, and ensuring timely delivery.
- Sales:Selling parts and accessories, identifying customer needs, and recommending appropriate parts.
- Communication:Communicating with suppliers, internal teams, and external customers.
- Problem Solving:Addressing customer issues, resolving returns, and ensuring overall customer satisfaction.
Skills and Qualifications:
- Technical Knowledge: Strong understanding of parts and their functions within a specific industry (e.g., automotive, industrial).
- Customer Service: Excellent communication, interpersonal, and problem-solving skills.
- Inventory Management: Proficiency in using inventory management software and maintaining accurate records.
- Sales: Ability to identify customer needs, recommend products, and close sales.
- Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a well-organized workspace.
- Computer Skills: Proficiency in using computer systems and software.
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $23
