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Peer Support Specialist Team Lead (QP)

SouthLight Healthcare
Durham, NC Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Peer Support Specialist Team Lead (QP) - Durham County - Full Time

Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity!

As our full-time Certified Peer Support Specialist Team Lead, you will be responsible for ensuring that Peer services run smoothly, clients receive optimal care, and that services provided are consistent with service definition in conjunction with the Peer Support Program Manager. We empower our Peer Support Specialists to utilize their personal experiences with mental health and / or substance to connect, teach, model, and support the development of skills for ongoing treatment and recovery.

This is a community-based role that covers Durham & Orange (NC) counties.

We provide mileage reimbursement & offer a Peer Support Scholarship Program to cover certification costs!

Schedule

Flexible, daytime hours up to 40 hours per week.

Lead weekly team meetings, 1x / wk)

23.00 per hour.

Benefits

Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community.

Full-time employees are eligible for medical benefits the first of the month 30 days after hire date. Options for a standard plan and an HSA plan with a $300 initial contribution and up to a $25 per paycheck match. 10 paid holidays and PTO hours which accrue at a rate of 10 hours per month. After 6 months employees are eligible to enroll in our 401(k) plan which has a 4% match. Company paid life insurance, short and long term disability, in house and paid training opportunities, and additional pay for working holidays. SouthLight is also an approved employer for the Public Service Loan Forgiveness Program (PSLF).

Job Responsibilities of a Certified Peer Support Specialist Team Lead

  • Provide administrative supervision and guidance to the PSS team
  • Provide interventions consistent with PSS service definition to the PSS caseload
  • Track and monitor documentation for compliance
  • Assist with service specific orientation of new staff
  • Assist with development of protocols, policies and procedures as it relates to the development of the PSS program
  • Be fluent and knowledgeable about service definition and service requirements
  • Establish relationships with a comprehensive, targeted listed of providers and other relevant community organizations
  • Responsible for timely response to new referrals and onboarding new PSS clients into services
  • Coordinate and provide informal needs assessments in the community with potential PSS clients
  • Responsible for the successful growth of the caseload and management of the team
  • Ensure that PSS client records contain required information, releases, documents, service notes, and that discharges and transition plans are completed for every client upon completion of services

Qualifications of a Certified Peer Support Specialist Team Lead

Education and Experience

  • Meets requirements for Qualified Professional (QP) status as specified in NC statue
  • 2 yrs experience supervising community intervention and crisis services
  • 3-5 yrs experience working in community mental health setting
  • Licensure / Certifications

  • Active Certification in NC as Peer Support Specialist
  • Certification in CPR, First Aid, Blood borne Pathogens training, and CPI
  • We can help you with these if you don't already have them all)

    Knowledge, Skills and Abilities

  • Good oral and written communication skills
  • Knowledge of county resources and opportunities
  • Great "people skills" and an ability to make lasting community connections
  • Ability to learn other technological recording methods i.e. EMRs / EHRs
  • Ability to work in a team model that changes regularly as needed
  • Ability to be flexible and adapt to frequent change in work flow based on client need and service structure
  • HIPPA and Substance Abuse specific confidentiality and privacy rights
  • About SouthLight Healthcare

    Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package.

    Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more.

    We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex. Employment offers are contingent upon a satisfactory pre-employment drug screen. Professional references will be checked and criminal, abuse, driving, and fraud background reports will be obtained. Unsatisfactory results of any of these reports may result in SouthLight withdrawing the offer.

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