What are the responsibilities and job description for the Receptionist:FT position at Southport Center for Nursing and Rehabilitation?
Southport Center for Nursing and Rehabilitation is seeking a Receptionist to manage the front desk and serve as the first point of contact for visitors, residents, and staff. This role is key in maintaining an organized and welcoming environment while supporting daily administrative operations.
Key Responsibilities:
- Greet and assist visitors, ensuring a smooth check-in process.
- Answer and direct phone calls efficiently.
- Monitor visitor access and follow facility protocols.
- Manage mail, packages, and deliveries.
- Assist with administrative tasks, including filing, data entry, and scheduling.
- Handle medical records requests in accordance with facility policies.
- Communicate with staff and departments to facilitate operations.
- Maintain confidentiality of resident and facility information.
- Follow infection control and safety procedures.
What We're Looking For:
- High school diploma or equivalent.
- Prior experience in reception, customer service, or an administrative role preferred.
- Strong organizational and multitasking skills.
- Comfortable using Microsoft Office and standard office equipment.
- Professional, approachable, and able to handle interactions with residents and visitors with care.
- Experience in healthcare or skilled nursing facilities is a plus.
If you're detail-oriented, professional, and ready to be a key part of our team, we’d love to hear from you.