What are the responsibilities and job description for the Records Specialist - Dental position at Southside Community Health Services?
About Southside Community Health Services
Welcome to Southside Community Health Services, where your career can transform lives. Situated in the heart of South Minneapolis, we are dedicated to delivering compassionate, high quality primary care to underserved individuals and families.
At Southside, our values drive everything we do. Care, excellence, teamwork, inclusion, and accountability are the cornerstones of our approach. We operate as a full-service care clinic, committed to providing exceptional and comprehensive health services in a professional, inclusive, and culturally responsive environment.
Join a team that excels in clinical quality outcomes; Southside ranks nationally in the top 10% as a Quality Leader. Make a real difference with us at Southside Community Health Services.
About the role
The Records Specialist - Dental ensures the accurate entry and efficient flow of patient information within the electronic medical record (EMR) system. This position is critical to maintaining organized and confidential records while supporting seamless patient care.
What you"ll do
- Coordinate dental record flow, including pulling and filing patient records for appointments, case management, laboratory / x-ray results, and audits.
- Prepare patient charts 24-48 hours in advance of scheduled appointments and for urgent or walk-in visits.
- Ensure timely dictation turnaround (48 hours or less) and review records on the day of arrival.
- Audit dental records to ensure completeness, including reports, dictations, and provider entries.
- Back-up and support for dental referrals workflow, including mailing or faxing records for external appointments.
- Copy patient information and forward to the requesting party with proper consent for releasing protected health information.
- Assist receptionists by answering telephones and providing full coverage as needed during breaks, lunch, or absences.
- Maintain files and records confidentially.
- Merge duplicate patient records in the Dentrix system.
- Attend and participate in staff meetings and committees.
- Assist with the care and maintenance of department equipment and supplies.
- Perform additional duties and responsibilities as assigned.
What We"re Looking For :
Skills and Qualities :
Minimum Qualifications :
Position Details and Benefits
This is a full-time, hourly, non-exempt position with a starting pay rate of $23 / hour .
Benefits Include :
Work Environment
This position operates in a professional dental clinic environment. It involves maintaining a stationary position for extended periods, moving throughout the clinic to perform essential tasks, and positioning oneself to retrieve items or set up equipment as needed. The role requires operating standard office equipment, such as computers, fax machines, copiers, and telephones. Effective communication skills are essential for interactions and documentation. Additionally, the role includes occasional movement of items, such as dental records, weighing up to 10 pounds over short distances.
Southside Community Health Services is an Equal Opportunity Employer. Reasonable accommodation can be made for qualified individuals with disabilities.
PI260072814
Salary : $23
