What are the responsibilities and job description for the Referral Specialist position at Southside Community Health Services?
Are you passionate about making a difference in the lives of others? Southside Community Health Services (SCHS) is a non-profit healthcare clinic dedicated to improving the health and well-being of the South Minneapolis community. We are looking for a Referral Specialist to join our mission-driven team and help ensure our patients receive the care they need.
Why Work With Us?
- Make a meaningful impact on your community every day.
- Join a supportive team in a dynamic, inclusive environment.
- Be part of an organization committed to removing barriers to healthcare.
About the Role
As a Referral Specialist, you will play a vital role in ensuring seamless patient referrals to external healthcare specialists while providing exceptional support and advocacy for patients navigating the healthcare system.
Key Responsibilities
- Accurately register patients and verify demographic and insurance information.
- Advocate on behalf of patients to ensure timely approval of medical equipment and services.
- Assemble clinical information for patient referrals and coordinate with external providers.
- Inform patients about referrals, documentation, and appointment details.
- Ensure timely processing of referrals, including follow-ups for missed appointments.
- Manage internal urgent vision referrals and community health worker services referrals.
- Participate in the SAGE SCOPE program and maintain a positive relationship with program staff.
- Support patients with transportation, interpretation services, and navigating the healthcare system.
- Document and track referrals to ensure quality care and outcomes.
What We’re Looking For
- Skills and Qualities:
- Confidence, professional judgment, and the ability to handle pressure gracefully.
- Exceptional communication skills (verbal and written).
- Strong organizational and time-management skills.
- Attention to detail and ability to work independently or as part of a team.
Qualifications:
- High school diploma required.
- Experience as a Medical Assistant or knowledge of medical terminology preferred.
- PPX (Lattice Pro) experience a plus.
- Bilingual (English/Spanish) required.
Work Environment
This role operates in a professional medical clinic environment and involves interacting with patients, team members, and external healthcare providers.
Join Our Team Today!
If you’re ready to make a meaningful impact and grow in a dynamic environment, we’d love to hear from you!
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Medical Referrals: 1 year (Preferred)
- Epic: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $21
